Summary
Overview
Work History
Education
Skills
Full address and date of birth
Languages
Timeline
Generic
Desiree Candice  D'Monte

Desiree Candice D'Monte

Mumbai

Summary

With strong foundation in communication and interpersonal skills, I excel at creating supportive learning environment tailored to individual needs. My background in education has honed my ability to explain complex concepts clearly and patiently, ensuring students feel confident and motivated. I bring enthusiasm and adaptability to every lesson, fostering positive and engaging experience.

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

17
17
years of professional experience

Work History

Front Desk Receptionist

Ostwal builders
Mira road
11.2024 - 10.2025
  • Greeted guests warmly and checked them into accommodations efficiently.
  • Managed phone inquiries and directed calls to appropriate departments promptly.
  • Maintained accurate records of reservations and cancellations in booking system.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Handled confidential documents, maintaining privacy and security protocols effectively.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Explained policies and procedures to visitors.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Coordinated pick-up and delivery of express mail services.

Home Tutor

Self employed
Mumbai
07.2017 - 10.2024
  • Organised supplementary materials and resources to complement tutoring sessions, enriching the learning process.
  • Established a safe and trusting atmosphere to encourage open communication and student confidence.
  • Monitored student engagement and motivation, implementing incentives to achieve academic targets.
  • Helped students complete homework by explaining questions, processes and problem-solving.

Sales Coordinator

The LALIT
Mumbai
11.2014 - 07.2017
  • Organised sales events and product launches, overseeing all aspects from planning to execution.
  • Implemented a CRM system to streamline customer information and sales follow-up activities.
  • Met customer service standards through proactive care, building client loyalty.
  • Managed customer queries and complaints, offering solutions that enhanced client satisfaction.

Attending to ailing mother with cancer

Home
Mumbai
04.2009 - 10.2014

Helping my ailing mother diagnosed with lymphoma cancer at home and her chemotherapy sessions .

Education

Bachelor of Arts - Arts

St Andrew's
Mumbai

10th - Ssc board

St Joseph's convent
Mumbai

HSC - Arts

St Andrew's college
Mumbai

Skills

Word Excell PowerPoint Outlook Tally Crm

  • Guest services
  • Reservation management
  • Confidential document handling
  • Office supply management
  • Multi-line telephone operation
  • Time management
  • Event coordination
  • Customer relationship management
  • Complaint resolution
  • CRM utilization
  • Problem solving
  • Effective communication
  • Attention to detail
  • Organizational skills
  • Administrative support

Full address and date of birth

Address :

104/F wing , Geeta Krupa CHS, Geeta nagar phase 6 , near kanungo estate. Mira road east

Mira Bhayandar, district Thane

Pin code 401107 .

Date of Birth : 18-03-1988 .

Languages

English
First Language
Hindi
Proficient
C2

Timeline

Front Desk Receptionist

Ostwal builders
11.2024 - 10.2025

Home Tutor

Self employed
07.2017 - 10.2024

Sales Coordinator

The LALIT
11.2014 - 07.2017

Attending to ailing mother with cancer

Home
04.2009 - 10.2014

Bachelor of Arts - Arts

St Andrew's

10th - Ssc board

St Joseph's convent

HSC - Arts

St Andrew's college
Desiree Candice D'Monte