DESIYA S

Quality Engineer with 3+ years of experience in software quality assurance and testing. Expertise in test case design, defect identification, and achieving full test coverage. Active participant in Agile Scrum processes, enhancing team collaboration and efficiency. Committed to fostering knowledge sharing and aligning with cross-functional project goals.

1. Project name : Digital Mail

Testing process : Functional testing and Automation testing (TOSCA and RAFT)

Testing tools : Jira and qTest | Team size : 11 | Testing methodology : Agile (Scrum)

Project summary: Physical mail received by the individuals and groups will be scanned and uploaded to their respective mail IDs using the digital mail application. Users and groups can view their respective mails in the inbox. They can move the mails to junk or completed after reviewing the mails.

Roles and responsibilities :

• Analyzed and evaluated client requirements for clarity, feasibility, and alignment with business objectives.
• Participated in business requirement discussions and all phases of User Acceptance Testing (UAT).
• Estimated story points and assessed the impact of new features based on requirement complexity.
• Actively engaged with stakeholders to clarify vague or incomplete requirements, ensuring accurate understanding and preventing potential gaps in test coverage.
• Designed comprehensive test scenarios and created detailed test cases, followed by peer reviews to ensure coverage and accuracy.
• Executed test cases and logged defects, ensuring accurate defect tracking and closure before release.
• Maintained test case management, traceability, and execution tracking using qTest.
• Collected and documented test evidence, including screenshots, for audit and future reference.
• Presented deliverables, test results, and defect reports to business stakeholders during each UAT cycle.
• Performed thorough regression testing prior to each release to validate application stability and functionality.
• Reviewed and prioritized test cases for automation to enhance test efficiency and reusability.
• Executed automation scripts and captured relevant evidence for reporting and documentation purposes.
  

Testing process : Functional testing

Testing tools : Jira and qTest | Team size: 11 | Testing methodology : Agile (Scrum)

Project Summary : Digital storefront is a printing service application. This application consists of 2 parts Mycopy services (front end) & ePace (back end). Mycopy services allows users to customize their printable products and also order different stationaries. ePace is used for processing the orders including printing, shipping, etc, and also for inventory management.

Roles & Responsibilities:

• Analyzed and evaluated client requirements to ensure clarity, completeness, and implementation feasibility.
• Collaborated with vendors to gather detailed insights and clarifications on new feature implementations.
• Participated in business requirement and UAT planning meetings to align QA efforts with stakeholder expectations.
• Estimated story points and assessed the technical and testing impact of user stories and change requests.
• Led offshore QA efforts by assigning tasks, monitoring progress, and prioritizing user stories for each sprint.
• Designed robust test scenarios and developed detailed test cases covering both positive and edge-case conditions.
• Executed functional test cases upon QA build deployment and promptly identified and logged any defects.
• Tracked and reported defects using structured bug logs, ensuring timely resolution and closure before release.
• Maintained test management discipline by uploading test cases in qTest and ensuring end-to-end traceability.
• Captured screenshots and compiled test evidence to support test results and audit requirements.
• Presented UAT deliverables and summarized test findings to the business team, facilitating informed sign-off.
• Conducted thorough regression testing before each release to confirm system stability, functionality, and integration compatibility.