Desjuan Elliott
Kokomo
Summary
Detail-oriented professional experienced in cleaning and customer service. Skilled in maintaining hygiene standards and enhancing customer engagement. Strong communication and problem-solving abilities foster collaboration within teams. Committed to prioritizing tasks and ensuring service quality while adapting to new challenges.
Overview
3
3
years of professional experience
Work History
Evs cleaning
St joseph hospital
Kokomo
03.2024 - 12.2025
- Prioritized and organized tasks to meet service goals effectively.
- Collaborated with team members to achieve project objectives and meet deadlines.
- Cleaned assigned areas using appropriate tools and cleaning solutions.
- Maintained cleanliness of restrooms and common areas to ensure hygiene standards.
- Assisted team members with heavy cleaning tasks and operated equipment to enhance team efficiency.
Call Center Representative
Collins Group Design
Marion
01.2025 - 05.2025
- Highlighted product features and benefits to drive sales conversions.
- Resolved customer inquiries with timely solutions, enhancing overall customer experience.
- Performed follow-up calls to confirm customer satisfaction and promote retention.
- Maintained knowledge of product offerings to provide accurate information to customers.
- Answered incoming calls from customers, providing prompt and accurate information.
- Demonstrated excellent listening skills while interacting with customers via telephone or email.
Weld cell
NHK Seating
Frankfort
02.2023 - 05.2024
- Performed welding on steel components for bridge construction projects.
- Monitored and adjusted welding parameters including amperage, travel speed, and voltage to ensure quality standards.
- Fabricated pipe systems with cutting torch and welding equipment to support project specifications.
- Loaded materials onto jigs or fixtures in preparation for welding process.
- Organized and prioritized tasks to meet service goals effectively.
Education
High School Diploma -
Kokomo High School
Kokomo, IN01-2011
Skills
- Cleaning techniques
- Equipment operation
- Quality assurance
- Customer service
- Inquiry resolution
- Customer engagement
- Attention to detail
- Problem solving
- Team collaboration
- Adaptability to change
- Conflict resolution
- Supervision and leadership
- Decision-making
- Effective communication
- Active listening
- Relationship building
- Friendly, positive attitude
- Public speaking
- Self-Directed
- Friendly, positive attitude
Timeline
Call Center Representative
Collins Group Design
01.2025 - 05.2025
Evs cleaning
St joseph hospital
03.2024 - 12.2025
Weld cell
NHK Seating
02.2023 - 05.2024
High School Diploma -
Kokomo High School