DESMAN ABRAHAM JOHNSON
IT ADMINISTRATOR
Ernakulam
Summary
Highly driven system administrator with 5 years of experience managing the technical and functional operation and maintenance of assigned systems. Adept in supporting and troubleshooting advanced technical issues within computer hardware, network infrastructure, operating systems and software installations.Successful IT and technical support experience with an affinity for meeting challenging goals of a business. Solid understanding of business networks, including: server installation, configuration, network, as well as desktop hardware and software support and purchasing. Career history Information Technology Administrator at ACTIVE DESIGNS
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
IT Administrator
Active Designs Pvt Ltd, Jan
Ernakulam
2022.01 - Current
- IT administrators oversee organizations' computer systems and manage IT teams
- They maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting
- They also back up data and manage network security.
IT Technician
Self Employed
Ernakulam
2019.03 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Information Technology Technician
NEW G
2020.08 - 2020.12
- Information Technology Technical Support Role
Driver
As
2018.07 - 2020.01
- A personal driver, A Driver will ensure the safety and comfort of their clients through providing their driving services
- Drivers will map out a route before they leave their office
- They'll pick up anyone who requests it at an agreed- upon time, and possibly help them load or unload luggage as needed during each trip
- Skills Computer Literacy, Team Work, Organised, Time Management
- Multitasking, Willingness to Learn, Problem Solving
- Created with SEEK Profile
- Languages English
Education
12th - Humanities
GHSS PULIYANAM
PULIYANAM 2016.05 - 2017.04
DEPLOMA - COMPUTER HARDWARE AND
LBS INSTITUTE OF SCIENCE AND
TECHNOLOGY
Kalamassery 2018.02 - 2019.11
Skills
System upgrades
Program installations
Infrastructure planning
Hardware knowledge
Technical Analysis
Servers expertise
Excellent Communication
Problem-Solving
Timeline
IT Administrator
Active Designs Pvt Ltd, Jan
2022.01 - Current
Information Technology Technician
NEW G
2020.08 - 2020.12
IT Technician
Self Employed
2019.03 - Current
Driver
As
2018.07 - 2020.01
DEPLOMA - COMPUTER HARDWARE AND
LBS INSTITUTE OF SCIENCE AND
TECHNOLOGY
2018.02 - 2019.11
12th - Humanities
GHSS PULIYANAM
2016.05 - 2017.04