DESSIE M. MOORE
Youth Link
Sellersburg
6
years of professional experience
Compassionate Master of Social Work student with hands-on case management experience supporting diverse clients. Skilled in navigating housing resources, developing goals, coordinating appointments, and documenting cases. Strong communicator with proven abilities in active listening, organization, and time management, complemented by years of customer service and youth support experience.
Work History
Site Assistant
1 Year 3 Months- Assisted children with academic tasks, ensuring homework completion and focus during study sessions.
- Supervised children during recreational activities to ensure safety and engagement. and facilitate structured recreational and free-time activities.
- Provide academic assistance to children, including helping students complete homework and stay on task.
- Exhibited patience, adaptability, and effective communication to resolve conflicts and support children's emotional needs.
Care Manager, BSSW Practicum
7 Months- Provided direct case management support to clients while completing BSSW practicum requirements through Spalding University.
- Supported clients in identifying housing options and accessing community resources and services, enhancing their stability and well-being.
- Collaborated with clients to establish personalized goals and outline actionable steps, facilitating their progress toward independence.
- Utilized active listening, empathy, problem-solving, and client-centered communication when addressing individual needs.
- Ensured accurate and timely documentation of client interactions and service sessions, promoting continuity of care and accountability.
- Maintained accurate and timely documentation following client interactions and service sessions.
Night Clerk
1 Year 6 Months- Scanned and processed merchandise with accuracy, consistently meeting daily productivity targets.
- Pulled product tags and supported inventory and merchandising efforts to ensure organized displays.
- Completed assigned responsibilities independently and collaboratively, adhering to established deadlines.
Cashier Associate / Backroom Associate
1 Year 8 Months- Delivered customer service by accurately processing transactions, enhancing overall shopping experience.
- Provided customer service and accurately processed customer transactions.
- Unloaded merchandise shipments and organized product carts for efficient stocking.
- Stocked merchandise and completed markdowns while ensuring sales and backroom areas remained organized.
General Merchandise Associate
1 Year 6 Months- Processed merchandise returns and restocked products to ensure inventory availability.
- Organized and maintained customer-friendly merchandise displays to enhance shopping experience.
- Provided support to customers with inquiries while completing stocking and general merchandise responsibilities.
Back of House Team Member
8 Months- Executed restaurant opening and closing procedures to ensure readiness for service.
- Prepared and organized ingredients and food throughout daily operations to support efficient service.
- Worked effectively in a fast-paced, team-oriented environment.
- Contributed to a positive team atmosphere that improved overall customer satisfaction. in a fast-paced, team-oriented environment.
Education
Master of Social Work
Bachelor of Social Work
GPA: 4.0
Skills
Client advocacy
Community Resource Coordination
Housing Assistance
Goal Setting
Case Documentation
Appointment Coordination
Client support
Active Listening
Empathy
Time Management
Organization
Teamwork
Adaptability
Customer Service
Computer Literacy
Written Communication
Patience
Timeline
Care Manager, BSSW Practicum
LifeSpring Health Systems
09.2025 - 04.2026Read More
Site Assistant
Youth Link
07.2025 - CurrentRead More
Night Clerk
Jay C
06.2024 - 12.2025Read More
Cashier Associate / Backroom Associate
HomeGoods
10.2022 - 06.2024Read More
General Merchandise Associate
Meijer
03.2021 - 09.2022Read More
Back of House Team Member
Chicken Salad Chick
06.2020 - 02.2021Read More
Spalding University
Bachelor of Social Work
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Spalding University
Master of Social Work
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