Destiny Harrison
Indianapolis
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
9
9
years of professional experience
Work History
General Manager
Speedway Gas Station
Indianapolis
12.2023 - Current
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Guided management and supervisory staff to promote smooth operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant Manager
Speedway Gas Station
Indianapolis
09.2021 - 12.2023
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Team Leader
Neovia Logistics Services
Plainfield
03.2016 - 05.2021
- Made sure product was being shipped out in time, on the correct routes.
- Processed whirpool parts and inspected to make sure product was correct and not damanged.
- Processed all paper work.
- Ran dock ship, loaded and unloaded trailors.
Education
High School Diploma -
Atterbury Job Corps
Edinburgh, IN06-2010
Skills
- Financial analysis
- Inventory management
- Regulatory compliance
- Employee training
- Customer service
- Budget management
- Scheduling
- Safety management
- Operational oversight
- Team building
- Team player
- Conflict resolution
- Cost reductions
- Leadership
- Loss prevention
- Team leadership
- Verbal and written communication
Timeline
General Manager
Speedway Gas Station
12.2023 - Current
Assistant Manager
Speedway Gas Station
09.2021 - 12.2023
Team Leader
Neovia Logistics Services
03.2016 - 05.2021
High School Diploma -
Atterbury Job Corps
Similar Profiles
Priscilla MurilloPriscilla Murillo
Cashier at Speedway Gas StationCashier at Speedway Gas Station
Christine SpradlingChristine Spradling
Assistant Store Leader at Speedway Gas StationAssistant Store Leader at Speedway Gas Station
Malcolm DebarMalcolm Debar
Assistant Store Manager at Speedway Gas StationAssistant Store Manager at Speedway Gas Station
Richard VelasquezRichard Velasquez
Cashier at Speedway Gas StationCashier at Speedway Gas Station
Shannon BlueShannon Blue
Manager Customer Service at United States Postal Service, USPSManager Customer Service at United States Postal Service, USPS