Destiny Markart
Seymour,IN
Summary
Dynamic customer service professional with a proven track record at Texas Roadhouse, excelling in high-pressure environments. Demonstrates strong multitasking abilities and a commitment to integrity, enhancing guest satisfaction through effective communication and efficient service. Skilled in managing reservations and optimizing seating arrangements to maximize efficiency and improve overall dining experiences.
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
7
7
years of professional experience
Work History
Cashier
Dollar Tree
Lexington, KY
03.2022 - 06.2022
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Monitored inventory levels, restocking shelves as needed for sales support.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Restaurant Hostess
Chueys Mexican Restaurant
Lexington, KY
04.2021 - 08.2021
- Greeted and welcomed guests, ensuring positive first impressions.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Collaborated with servers and kitchen staff to enhance dining experience.
- Handled guest inquiries and complaints with professionalism and empathy.
- Maintained cleanliness and organization of front-of-house areas for safety and aesthetics.
- Monitored waitlists and communicated wait times effectively to guests for satisfaction.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Restaurant Hostess, Server, Food Runner, To-Go's
Logans Roadhouse Grill
Lexington, KY
05.2020 - 01.2021
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservations and waitlist using restaurant management software.
- Collaborated with servers and kitchen staff to ensure smooth service flow.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Prepared and packaged to-go orders ensuring accuracy and quality standards.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction.
- Managed multiple tables efficiently, optimizing workflow during peak hours.
- Delivered food and beverages efficiently to tables, ensuring timely service and customer satisfaction.
- Collaborated with kitchen staff to coordinate order accuracy and maintain smooth workflow during peak hours.
- Assisted servers in managing large parties, enhancing overall dining experience through effective communication.
Cashier
Wendys Fast Food
Lexington, KY
08.2017 - 06.2018
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service in fast-paced environment.
- Assisted with inventory management and restocked supplies as needed.
- Maintained cleanliness and organization of front counter and dining area.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Package Loader
UPS
Lexington,KY
10.2017 - 11.2017
- Loaded packages onto delivery trucks, ensuring optimal space utilization and weight distribution.
- Operated scanning equipment to track package movement and maintain inventory accuracy.
- Followed safety protocols to minimize risks and maintain a secure working environment.
- Collaborated with team members to streamline loading processes and enhance efficiency.
Restaurant Hostess
Texas Roadhouse
Lexington, KY
01.2015 - 04.2016
- Greeted guests warmly, creating a welcoming atmosphere upon arrival.
- Managed reservations and waitlists efficiently to optimize seating arrangements.
- Assisted servers with menu knowledge to enhance guest experience and satisfaction.
- Coordinated with kitchen staff to ensure timely service during peak hours.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained cleanliness and organization of front-of-house areas for safety compliance.
Education
GED -
Ivy Tech Community College of Indiana
Indianapolis, IN02-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Strong multitasking
- Active learning
Timeline
Cashier
Dollar Tree
03.2022 - 06.2022
Restaurant Hostess
Chueys Mexican Restaurant
04.2021 - 08.2021
Restaurant Hostess, Server, Food Runner, To-Go's
Logans Roadhouse Grill
05.2020 - 01.2021
Package Loader
UPS
10.2017 - 11.2017
Cashier
Wendys Fast Food
08.2017 - 06.2018
Restaurant Hostess
Texas Roadhouse
01.2015 - 04.2016
GED -
Ivy Tech Community College of Indiana