Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Puentes

Hammond

Summary

Dynamic and detail-oriented server with extensive experience at House of Pizza and Sophia’s, excelling in guest service and communication. Proven ability to manage multiple tables efficiently while maintaining high standards of food safety. Recognized for adaptability and problem-solving skills, ensuring a memorable dining experience for all guests.

Overview

7
7
years of professional experience

Work History

Server

House of Pizza
Hammond, IN
04.2024 - 10.2025
  • Guest Service: Greet guests, present menus, explain daily specials, and offer recommendations.
  • Order Taking & Delivery: Accurately input food/beverage orders into the POS system and deliver items promptly.
  • Table Maintenance: Clear, clean, and reset tables; maintain a tidy dining area throughout the shift.
  • Payment Processing: Itemize bills, accept payments, and handle cash or card transactions.
  • Communication: Coordinate with back-of-house staff to ensure order accuracy and timely service.
  • Safety & Compliance: Adhere to food safety, sanitation, and alcohol service regulations.

Qualifications and Skills

  • Experience: Previous experience in hospitality or customer service is often required.
  • Communication: Strong interpersonal skills for interacting with guests and team members.
  • Physical Stamina: Ability to stand and walk for long periods, carry heavy trays, and work in a fast-paced environment.
  • Technical Skills: Proficiency with POS systems.
  • Menu Knowledge: Ability to memorize menu items, ingredients, and pairings.
  • Multitasking: Capability to manage multiple tables simultaneously.

Working Conditions

  • Requires flexible hours, including evenings, weekends, and holidays.
  • High-pressure environment requiring quick, efficient, and friendly service.

Server

Sophia’s Famous Pancakes
Highland, IN
03.2019 - 03.2024
  • Guest Service: Greet guests, present menus, explain daily specials, and offer recommendations.
  • Order Taking & Delivery: Accurately input food/beverage orders into the POS system and deliver items promptly.
  • Table Maintenance: Clear, clean, and reset tables; maintain a tidy dining area throughout the shift.
  • Payment Processing: Itemize bills, accept payments, and handle cash or card transactions.
  • Communication: Coordinate with back-of-house staff to ensure order accuracy and timely service.
  • Safety & Compliance: Adhere to food safety, sanitation, and alcohol service regulations.

Qualifications and Skills

  • Experience: Previous experience in hospitality or customer service is often required.
  • Communication: Strong interpersonal skills for interacting with guests and team members.
  • Physical Stamina: Ability to stand and walk for long periods, carry heavy trays, and work in a fast-paced environment.
  • Technical Skills: Proficiency with POS systems.
  • Menu Knowledge: Ability to memorize menu items, ingredients, and pairings.
  • Multitasking: Capability to manage multiple tables simultaneously.

Working Conditions

  • Requires flexible hours, including evenings, weekends, and holidays.
  • High-pressure environment requiring quick, efficient, and friendly service.

Education

GED - GED

Gary Middle College West Campus
Gary, IN

Skills

    I am a very organized, independent worker with strong time management skills I am detail-oriented and able to learn new tasks quickly and effectively I am super enthusiastic and great with consulting guest or customers Always attentive when it comes to my job

  • Adaptability & Flexibility: Ability to handle change and thrive in new situations
  • Problem-Solving: Identifying issues and implementing solutions
  • Leadership: Mentoring, delegating, and motivating teams
  • Communication: Verbal and written,, including cross-functional collaboration
  • Emotional Intelligence: Understanding team dynamics
  • Willing to relocate to: Merrillville, IN - Hammond, IN - Griffith, IN - Highland, IN

Timeline

Server

House of Pizza
04.2024 - 10.2025

Server

Sophia’s Famous Pancakes
03.2019 - 03.2024

GED - GED

Gary Middle College West Campus
Destiny Puentes