Destiny Simpson
Chipotle
Bristol
1
Certification
8
years of professional experience
Dynamic and results-driven professional with extensive experience in restaurant management. Known for fostering a positive team environment, enhancing staff performance, and driving customer satisfaction through effective communication and operational oversight.
Work History
Service Manager
4 Months- Managed daily operations to ensure exceptional customer service and satisfaction.
- Trained team members on food safety protocols and operational procedures.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Monitored staff performance and provided constructive feedback for improvement.
- Promoted a positive team environment through effective communication and support.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Reconciled cash and credit card transactions to maintain accurate records.
- Managed cash drawers and safe, ensuring accurate balances and deposits at end of shifts.
Restaurant Manager
7 Years 2 Months- Started as a food runner/ cashier and over the years moved up into management.
- Delivered food orders promptly to enhance customer satisfaction and dining experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed safe and cash drawers, ensuring accurate balances and deposits at the end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
Kitchen Manager
4 Months- Managed daily kitchen operations and maintained compliance with health and safety regulations.
- Monitored food quality and presentation, ensuring adherence to Chipotle's brand standards.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks/ prep staff and followed up with staff to verify proper preparation and production of meals.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Wire Harness Assembler
2 Years 9 Months- Assembled wire harnesses according to schematics and specifications, ensuring compliance with industry standards.
- Utilized hand tools and machinery for precision assembly, enhancing production efficiency and reducing errors.
- Inspected completed assemblies for quality assurance, identifying defects and implementing corrective actions.
- Collaborated with team members to streamline assembly processes, improving workflow and productivity.
- Facilitated smooth handoffs between different stages of the manufacturing process through clear communication and accurate documentation of project details.
Education
High School Diploma
Skills
Customer service
Positive mindset
Communication skills
Relationship building
Work ethic and integrity
Positive attitude
Accomplishments
- Supervised teams of 20+ staff members.
- Completed manager training program.
- Promoted to Manager after only 1 month for exceptional performance.
- Successfully built strong customer relations, resulting in happily returning customers
Certification
- Food Safety ServSafe
Timeline
Service Manager
Chipotle
04.2026 - CurrentRead More
Kitchen Manager
Chipotle
05.2024 - 09.2024Read More
Wire Harness Assembler
Thor Motor Coach Rv
07.2020 - 04.2023Read More
Restaurant Manager
Buffalo Wild Wings
01.2019 - 03.2026Read More
Concord High School
High School Diploma
Read More