Dev Goel
Delhi
Summary
Experienced Sales Manager with a proven track record of driving business growth and leading high-performing teams. Skilled in client relationship management, strategic sales planning, and team development, consistently exceeding sales targets. While I’ve successfully managed teams and developed strategies, I recognize the need to strengthen my ability to lead and collaborate with cross-functional teams. This motivates me to pursue an MBA, where I aim to enhance my leadership skills and build a deeper understanding of how to effectively align sales, marketing, and product teams to drive organizational success.
Overview
3
3
years of professional experience
Work History
Process Manager( Sales)
BlueRose Publishers
Delhi
05.2024 - Current
- Spearheaded the Sales operations and Team Building efforts at New Division of the organization at Kolkata.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Ensure the sales team has the necessary resources, tools, and training to meet goals efficiently.
- Develop and enforce SOPs, ensuring adherence, and continuous improvement in sales processes.
- Oversee smooth daily operations on the sales floor, resolving issues to maintain productivity.
- Work with marketing, product, and other teams to align sales strategies with company objectives.
- Collaborate on training programs to enhance the sales team’s skills and performance.
- Assist HR in hiring and evaluating candidates for the sales team to build a high-performing workforce.
- Track sales metrics, report progress, and highlight areas for improvement to the CEO.
- Continuously assess and improve sales processes and implement new practices for increased efficiency.
- Help shape sales strategy in collaboration with the CEO, ensuring alignment with company goals.
Floor Manager
BlueRose Publishers
Delhi
02.2023 - 05.2024
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Responsible for driving the performance of a sales team, including managing individual and team sales targets, work ethics, and productivity. Act as the first-line manager and primary point of contact.
- Ensuring that no more than one team member is absent on any given day, and maintaining a strict leave policy.
- Consistently ensure that both personal and team sales targets are met or exceeded on a daily, weekly, and monthly basis.
- Monitor team performance, and implement corrective actions when necessary to ensure sales goals are achieved.
- Lead regular team huddles and one-on-one coaching sessions to foster skill development, refine sales techniques, and promote overall professional growth, ensuring the team remains motivated and on track to meet both individual and collective sales objectives.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Delegated work to staff, setting priorities and goals.
Team Leader
BlueRose Publishers
Delhi
09.2022 - 02.2023
- Fully responsible for managing team members' targets, work ethics, leaves, and related matters, acting as the primary point of contact.
- Responsible for the leave management of the team. To ensure that no more than one team member is absent on any given day, and that the total number of leaves for the entire team does not exceed 8 to 10 days per month.
- To ensure that both personal and team calling targets are consistently met on every regular working day, by closely monitoring performance and addressing any challenges proactively.
- Maintained effective oversight of team operations, ensuring a smooth workflow and continuous progress, even in a remote work environment.
- Regularly organized team huddles to provide support, discuss progress toward targets, and foster overall team growth and development.
Publishing Consultant
BlueRose Publishers
Noida
01.2022 - 09.2022
- Identifying, qualifying, and securing business opportunities and developing customized targeted sales strategies.
- Meeting or communicating with the clients through phone calls and emails to get them on board by providing them with the correct information.
- Building business relationships with current and existing potential clients.
- Understanding clients’ needs and offering solutions and support.
- Collaborating with sales and leadership to secure, retain, and grow clientele.
- Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
- Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
- Maintaining a pipeline of all potential clients
Education
Bachelor of Science - Physics
Keshav Mahavidyalaya (University of Delhi)
Pitampura, Delhi08-2021
12th
Sarvodaya Vidyalaya
Delhi, India08-2018
10th
B.M. Bharti Model School
Delhi, India08-2016
Skills
- Leadership and Team Management
- Negotiation and Closing
- Sales Management
- Strong interpersonal skills
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Process Manager( Sales)
BlueRose Publishers
05.2024 - Current
Floor Manager
BlueRose Publishers
02.2023 - 05.2024
Team Leader
BlueRose Publishers
09.2022 - 02.2023
Publishing Consultant
BlueRose Publishers
01.2022 - 09.2022
Bachelor of Science - Physics
Keshav Mahavidyalaya (University of Delhi)
12th
Sarvodaya Vidyalaya
10th
B.M. Bharti Model School