Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DEV KAKKAD

Rajkot

Summary

Proven leader at SANTOSH STORE, adept in operations leadership and customer service, significantly improved customer satisfaction through strategic staff training and efficient cash management. Excelled in cost control and team leadership, fostering a skilled team that enhanced store profitability and security. Expert retail sales professional offering 4 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.

Overview

4
4
years of professional experience

Work History

Cashier Manager

SANTOSH STORE
Rajkot, India
01.2020 - Current
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Monitored areas for security issues and safety hazards.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

Bachelor of Commerce - Commerce

Geetanjali College, India
Rajkot, India
03.2026

Skills

  • Customer Service
  • Cash handling and management
  • Cash handling expertise
  • Cash Register Operation
  • Time Management
  • Customer Complaint Resolution
  • Documentation And Reporting
  • Team Leadership
  • Operations leadership
  • Retail Operations
  • Computer Skills
  • Cost Control

Languages

Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)

Timeline

Cashier Manager

SANTOSH STORE
01.2020 - Current

Bachelor of Commerce - Commerce

Geetanjali College, India
DEV KAKKAD