Dev Kalra
Hisar
Summary
Results-driven Store Manager with expertise in sales forecasting and inventory management. Proven ability to enhance customer satisfaction and optimize store operations. Dynamic Store Manager with over 12 years of experience in retail operations. Skilled in conflict resolution, communication, and implementing effective merchandising strategies that drive sales and improve customer experiences.
Overview
12
12
years of professional experience
Work History
Store Manager
Samsung
Hisar
06.2014 - Current
- Oversaw daily store operations, ensuring efficiency and high customer satisfaction.
- Managed inventory processes to maintain optimal stock levels, ensuring product availability for customers.
- Implemented visual merchandising strategies to enhance product displays, increasing customer engagement and promotional impact.
- Tracked sales data, preparing reports that identified trends to inform strategic decision-making.
- Supported sales team through coordination of paperwork and facilitation of sales closures.
- Maintained billing software by updating records and resolving issues promptly.
Education
High School Diploma -
GD Memorial Sr. Secondary School
Hisar03-2010
Skills
- Inventory and billing management
- Store operations oversight
- Sales data analysis
- Sales forecasting
- Customer relationship management
- Customer engagement
- Time management proficiency
- Team collaboration
Timeline
Store Manager
Samsung
06.2014 - Current
High School Diploma -
GD Memorial Sr. Secondary School