Dev Makwana
Vadodara
Summary
Responsive Customer Sales Representative adaptable to meeting diverse customer demands and company targets with proactive strategies and tenacious mindset focused on sales excellence. Superior account management, sales forecasting and inventory coordination skills.
Overview
3
3
years of professional experience
4041
4041
years of post-secondary education
Work History
Customer Sales Representative
Ison Experiences private limited
Vadodara
02.2025 - 12.2025
- Managed customer accounts and maintained accurate records in the system.
- Consulted with customers regarding needs and addressed concerns.
- Assisted clients in understanding loan options and terms.
- Processed loan applications using company-specific software systems.
- Educated clients on credit scores and financial best practices.
Customer Service Representative
Kotchar tech maxicus
Vadodara
03.2023 - 07.2023
- Assisted customers with product inquiries and service requests effectively.
- Resolved customer complaints through active listening and problem-solving techniques.
- Utilized CRM software to track customer interactions and maintain records efficiently.
- Provided training support for new employees on customer service protocols and systems.
Education
HSC -Don Bosco High School
VadodaraSSC - Baroda High School Danteshwar
Vadodara, IndiaSkills
- Communications
- Team work
- Negotiation
- Sales and administrative
Languages
Gujarati
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Techinical proficiency
- Computer - Basic excel
- Artificial intelligence
Affiliations
- Served as volunteer at Examinations centre.
- Played hockey sports in school at district level.
Timeline
Customer Sales Representative
Ison Experiences private limited
02.2025 - 12.2025
Customer Service Representative
Kotchar tech maxicus
03.2023 - 07.2023
HSC -Don Bosco High School
SSC - Baroda High School Danteshwar