Devaiah C B
Bangalore
Summary
Dedicated professional with strong customer service skills and proven ability to manage multiple tasks efficiently. Committed to enhancing customer experiences and contributing to organizational success. Demonstrated time management expertise in fast-paced environments, ensuring timely and effective service delivery.
Overview
4
4
years of professional experience
Work History
Transaction compliance
Orient Exchange Finance services Pvt Ltd
Banglore
09.2023 - Current
- Maintained accurate documentation and daily transaction records.
- Resolved customer queries through online support, facilitating order placement.
- Executed daily responsibilities with precision and efficiency.
- Conducted assessments of high-risk and low-risk transactions for compliance.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer support
Axis Bank
04.2023 - 09.2023
- Facilitated customer understanding of suitable banking products to enhance decision-making.
- Clarified account features, eligibility criteria, required documentation, and benefits for informed choices.
- Guided customers through account opening while ensuring compliance with KYC norms and bank policies.
- Resolved queries regarding account services, charges, and banking procedures in a timely manner.
Sales Executive and relation manager
RNS Motors Pvt. Ltd
01.2022 - 01.2023
- Assisted customers in selecting suitable banking products and services.
- Guided customers through account opening processes, ensuring KYC compliance.
- Resolved inquiries regarding account services and banking procedures professionally.
- Conducted vehicle demonstrations to showcase features and engage customers.
- Maintained comprehensive product knowledge to build customer confidence.
- Coordinated with sales and finance teams for seamless customer onboarding.
Education
B.com -
Alvas Degree College
Mangalore01.2022
12th -
Alvas Degree College
Mangalore01.2019
High School Diploma -
Lourdes Hill High School
Hosakeri04-2017
Skills
- Management and negotiation skills
- Data documentation
- Transaction compliance
- Problem solving
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Time management
Language
English, Hindi, Kannada, Tamil, Malayalam, kodava.
Affiliations
Leadership
Helping the agriculture