Deval Patil
Navi Mumbai
Summary
Motivated and detail-oriented Junior Project Manager with over 5 years of experience in localization, and 3 years of experience in medical billing and customer service. Proven expertise in managing end-to-end localization projects, coordinating cross-functional teams, and ensuring on-time, high-quality deliverables. Strong communicator with a solutions-driven mindset, and a passion for continuous learning and professional growth.
Overview
8
8
years of professional experience
Work History
Junior Project Manager
Prisma International
03.2023 - Current
- Manage the full project lifecycle of localization initiatives, including scoping, planning, budgeting, and execution.
- Prepared client quotes aligned with the scope of work, resources, and delivery timelines.
- Liaise with internal teams and external vendors to ensure timely, high-quality deliverables.
- Owned the QA process by performing file quality checks, and facilitating seamless communication between internal teams and external vendors to maintain high delivery standards.
- Implement localization tools and best practices to improve project efficiency and consistency.
Project Coordinator
United Language Group
04.2021 - 02.2023
- Managed full project lifecycle of localization projects, Coordinated multiple localization projects using CAT tools, such as Trados and Across.
- Developed project timelines, defined deliverables, and aligned resources.
- Acted as the primary communication channel between global stakeholders and teams.
- Documented workflows and optimized project processes to improve turnaround times.
Client Partner (Medical Billing)
Access Healthcare
03.2019 - 03.2021
- Managed U.S. medical billing cycles, including insurance follow-ups and claim resolution.
- Handled denial management and maintained accurate documentation of billing activities.
- Collaborated with insurance representatives to resolve claim issues efficiently.
Customer Support Executive
Tata Business Support Services
11.2017 - 02.2019
- Provided real-time support via live web chat for customer queries and complaints.
- Maintained accurate customer interaction logs and resolved service issues promptly.
- Managed multiple chat sessions concurrently, ensuring customer satisfaction.
Education
Bachelor of Science -
Shivaji University
Diploma in Computer Engineering -
Shivaji University
Higher Secondary Certificate (HSC) -
Maharashtra State Board
Skills
- Project lifecycle management
- Localization tools: XTM, Trados, Across
- Vendor management and QA coordination
- Stakeholder communication
- Process optimization
- Fast learner and adaptable
- Strong interpersonal and team collaboration skills
- Detail-oriented and highly organized
- Team communication
- Project scheduling
Disclaimer
I hereby declare that above information is true and best of my knowledge.
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Junior Project Manager
Prisma International
03.2023 - Current
Project Coordinator
United Language Group
04.2021 - 02.2023
Client Partner (Medical Billing)
Access Healthcare
03.2019 - 03.2021
Customer Support Executive
Tata Business Support Services
11.2017 - 02.2019
Bachelor of Science -
Shivaji University
Diploma in Computer Engineering -
Shivaji University
Higher Secondary Certificate (HSC) -
Maharashtra State Board
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