Deval Singh
Gorakhpur
Summary
Thorough Account Associate proficient in opening and updating accounts, managing deliveries and updating records. Tech-savvy team player with good customer service and conflict resolution skills. Seeking a new position with room for advancement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Associate
Magnon eg+
Noida
02.2023 - 03.2024
- Developed and maintained relationships with clients to ensure their satisfaction with services provided.
- Prepared daily, weekly, and monthly reports for management review.
- Conducted monthly reconciliations of client accounts and ensured accuracy of financial records.
- Identified process improvement opportunities to streamline workflow efficiency.
Customer Service Executive
Praxis communication
07.2022 - 09.2022
- Assisted in the formulation of strategies to build a lasting digital connection with consumers.
- Prepared advertising briefs for better understanding of the client’s objectives
- Digital campaign planning & execution
- Management & monitoring of the social media channels
Education
Bachelor of Journalism And Mass Communication -
Jagannath Institute of Mgt Sciences
New Delhi01-2022
Little Flower School
Gorakhpur (XII)01-2019
Skills
- CRM software knowledge
- Good knowledge of digital & social marketing
- Responsible for preparing process related documents
- Time management abilities
Accounts handled
· Indian Oil Corporation Ltd. (research and development)
· Luxomat Mattress
· Whiskin Craft
· Mobil India
Certification
- I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Account Associate
Magnon eg+
02.2023 - 03.2024
Customer Service Executive
Praxis communication
07.2022 - 09.2022
Bachelor of Journalism And Mass Communication -
Jagannath Institute of Mgt Sciences
Little Flower School
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