Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Dev Alkeshbhai Dave

Surendranagar

Summary

Dynamic manager with proven expertise at Funblast Game Zone, excelling in team management and customer service. Successfully enhanced customer satisfaction through a tailored service excellence program. Skilled in task delegation and relationship management, ensuring efficient operations and resolving complex issues effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Funblast Game Zone
Vadodara
06.2024 - 01.2025
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Enhanced customer satisfaction through the development of a customer service excellence program.

Aadhar Card Operator

SBI Bank
Surendranagar
03.2022 - 07.2023
  • Update coustomer Aadhar card
  • Resolved customer inquiries related to their card

Back Office Operator

Shiv Shakti Cable Network
Surendranagar
08.2020 - 11.2022
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Maintained records
  • Manage coustomer relation and solving problems

Education

BBA - Business Administration

Surendranagar University
01-2021

H.S.C -

Ultravision Academy
01-2019

Skills

  • Team management
  • Customer service
  • Attendance tracking
  • Task delegation
  • Problem solving
  • Relationship management
  • Computer knowledge

Languages

Gujarati
First Language
Hindi
Beginner
A1
English
Beginner
A1

Certification

  • CCC

Timeline

Manager

Funblast Game Zone
06.2024 - 01.2025

Aadhar Card Operator

SBI Bank
03.2022 - 07.2023

Back Office Operator

Shiv Shakti Cable Network
08.2020 - 11.2022

BBA - Business Administration

Surendranagar University

H.S.C -

Ultravision Academy

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Dev Alkeshbhai Dave