Summary
Overview
Work History
Education
Skills
Reading Books and Playing cricket
Timeline
Generic
DEVANAND GIRI

DEVANAND GIRI

Hyderabad

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

14
14
years of professional experience

Work History

OPERATIONS MANAGER / COORDINATOR

STANDALONE IT SOLUTIONS PVT LTD
02.2025 - Current
  • Company Overview: #INDIA (AUTHENTIC CUISINE RESTAURANT)
  • We specialize in authentic South and North Indian cuisine, featuring rich curries, tandoori specialties, and freshly baked naan
  • Our warm and inviting atmosphere provides a perfect setting for family dinners and gatherings
  • Located in the heart of [city name], we offer a mid-range dining experience
  • Analyzed sales data to understand customer habits and promote new strategies
  • Led a knowledgeable sales team by educating them on brand products
  • Analyzed financial reports to identify areas for improvement in business operations
  • Communicated with customers to gather feedback and improve operations
  • Achieved superior customer experience by implementing product improvements based on complaints
  • Created and developed strategies for customer satisfaction, loyalty, and retention
  • Developed training materials for new employees on operational processes
  • Managed daily team operations, including scheduling, resource allocation, workflow optimization, and problem resolution
  • Created a system for tracking customer complaints for quick resolution
  • Provided guidance and support to staff on complex customer inquiries
  • Trained new hires in operational processes and customer service protocols
  • Resolved escalated issues within timelines, maintaining high client satisfaction
  • Identified process streamlining opportunities through automation or workflow improvements
  • Coordinated with cross-functional teams to ensure effective delivery service
  • Ensured compliance with regulations and best practices
  • Identified and resolved potential business risks
  • Designed innovative approaches to optimize workflow and enhance customer service
  • #INDIA (AUTHENTIC CUISINE RESTAURANT)
  • We specialize in authentic South and North Indian cuisine, featuring rich curries, tandoori specialties, and freshly baked naan
  • Our warm and inviting atmosphere provides a perfect setting for family dinners and gatherings
  • Located in the heart of [city name], we offer a mid-range dining experience

OPERATIONS MANAGER / COORDINATOR

OPDSS HOTEL AND RESORTS PVT. LTD
01.2022 - 12.2024
  • Plan, organize, direct, control and evaluate the operations of restaurants, bars, cafeterias and other businesses that operate serving food and beverages
  • Managed day-to-day operations including staffing, budgeting, inventory control
  • Identified areas of improvement in the existing operational systems for better efficiency
  • Analyzed data to identify trends in operations, performance and customer satisfaction
  • Ensured timely delivery of projects while maintaining quality standards
  • Developed and managed operational processes to ensure efficiency, accuracy and compliance with organizational policies
  • Resolved conflicts between departments by providing effective solutions that met both parties' needs
  • Developed talented team, participating in hiring, coaching, and performance management processes
  • Strategized with leadership to stay ahead of changing customer needs and labor planning concerns
  • Implemented cost-saving initiatives to reduce overhead costs
  • Prepared staff work schedules and assigned specific duties
  • Facilitated open communication between departments to improve collaboration among teams
  • Utilized data analytics techniques to identify areas for improvement
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Implemented sustainability initiatives, reducing environmental impact.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Club Ambassador

Hyatt Hyderabad Gachibowli (GMS consultant pvt ltd)
01.2020 - 12.2021
  • Company Overview: Development of membership databases for loyalty programmes to nurture incremental revenue streams for clients
  • GMS designs, implements and manages high-performance dining loyalty programmes
  • Responsible for providing exceptional, personalized service to guests staying on the Club Level or in designated premium accommodation
  • This role focuses on creating a memorable and luxurious experience for guests by anticipating their needs, offering proactive assistance, and ensuring their comfort and satisfaction throughout their stay
  • Development of membership databases for loyalty programmes to nurture incremental revenue streams for clients
  • A 360-degree approach to engage members throughout their membership year
  • Promote restaurants and hotel events via SMS, EDM, customer service calls and social media platforms
  • Seasonal Corporate Promotions
  • Multidimensional go-to-market plans and tactical promotions aligned with your F&B marketing plans
  • Special campaigns and tactical vouchers are designed to activate members to increase visits and spend
  • Development of membership databases for loyalty programmes to nurture incremental revenue streams for clients
  • GMS designs, implements and manages high-performance dining loyalty programmes
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Greeted customers and clients to create welcoming atmosphere.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
  • Served as organization ambassador at various charity events, promoting mission and values.
  • Resolved conflicts between staff members and community members in diplomatic manner.
  • Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
  • Developed and implemented comprehensive social media outreach strategy, resulting in increased followers.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Coordinated volunteer program for organization, recruiting and training volunteers in best practices.
  • Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
  • Developed and maintained extensive network of community contacts, resulting in increased visibility.
  • Established positive relationships with local business owners, leveraging those relationships to secure sponsorships.
  • Created educational programs for local youth, providing valuable career and life skills.
  • Developed comprehensive training programs for diplomatic staff to improve service delivery.
  • Enhanced national presence on global stage, representing country at high-level international forums.
  • Facilitated high-level visits, ensuring smooth execution of logistics and protocol.
  • Expanded economic diplomacy, engaging with business leaders to explore new trade opportunities.

F&B Manager

Hotel White Field
01.2018 - 12.2020
  • Company Overview: "Whitefield Hotel" in Hyderabad, also known as "Hotel White Fields By Spring Leaf," are generally positive, highlighting its excellent location near Hitec-City, clean rooms, friendly staff, and good food, making it a decent choice for business travelers seeking a comfortable stay with convenient access to the area's key points; however, some guests might mention that the amenities could be slightly more upscale depending on their expectations
  • Responsible for the operations of a restaurant
  • They are responsible for ensuring that all of the food and drinks are of the highest quality
  • A few of the main duties of a food and beverage manager are designing unique menus, handling customer complaints, creating company policies, and complying with food and safety regulations
  • They also have to prepare reports on how the restaurant is performed
  • Conducted regular performance reviews of all employees to track progress and identify areas needing improvement
  • Supervised daily shift operations include scheduling shifts for employees, assigning tasks, and monitoring performance
  • Maintained accurate records related to cash flow management, payroll processing, and invoicing
  • Recruited, hired, and trained new staff members according to established standards of excellence
  • Planned special events such as banquets, catering services, or promotional activities within the restaurant
  • Developed, implemented, and maintained effective restaurant operations procedures to ensure customer satisfaction
  • "Whitefield Hotel" in Hyderabad, also known as "Hotel White Fields By Spring Leaf," are generally positive, highlighting its excellent location near Hitec-City, clean rooms, friendly staff, and good food, making it a decent choice for business travelers seeking a comfortable stay with convenient access to the area's key points; however, some guests might mention that the amenities could be slightly more upscale depending on their expectations
  • Promoted brand awareness through community outreach efforts, partnerships with local businesses, and social media marketing strategies.
  • Reduced labor costs while maintaining exceptional service standards by effectively managing employee schedules and shift assignments.
  • Collaborated with chefs to develop innovative menus that catered to diverse clientele tastes and preferences.
  • Ensured a safe working environment by enforcing strict adherence to health, safety, and sanitation regulations.
  • Streamlined operations by optimizing inventory management and reducing food waste.
  • Increased revenue with targeted promotions, special events, and upselling techniques.
  • Established a loyal customer base by delivering exceptional service and consistently exceeding guest expectations.
  • Managed financial aspects of the F&B department, ensuring budget compliance and profitability.
  • Implemented quality control measures to maintain high standards of food preparation and presentation.
  • Enhanced team performance through effective staff training and development programs.
  • Developed strong communication channels between front-of-house and back-of-house teams for seamless service delivery.
  • Boosted customer satisfaction by implementing new menu items and service improvements.
  • Contributed to long-term business growth strategies through meticulous competitor analysis, market research initiatives, and regular reviews of operational effectiveness.

OPM F&B Manager

C3 Hospitality BABAI BHOJANUM RESTURTANT
01.2017 - 12.2018
  • Responsible for overseeing all aspects of a restaurant, bar, or hotel's food and beverage service, ensuring smooth daily operations, maintaining high quality standards, maximizing profitability, and delivering exceptional customer service by managing staff, monitoring inventory, and adhering to health and safety regulations
  • Conducted regular performance reviews of all employees to track progress and identify areas needing improvement
  • Supervised daily shift operations include scheduling shifts for employees, assigning tasks, and monitoring performance
  • Maintained accurate records related to cash flow management, payroll processing, and invoicing
  • Recruited, hired, and trained new staff members according to established standards of excellence
  • Planned special events such as banquets, catering services, or promotional activities within the restaurant
  • Developed, implemented, and maintained effective restaurant operations procedures to ensure customer satisfaction
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Bar Manager

POINT NEMO HOSPITALITY.LLP
02.2017 - 03.2018
  • Company Overview: Redefine the bar and restaurant experience with a perfect mix of classic charm and modern vibes
  • Whether it’s a chilled-out evening with friends, a romantic date, or a family feast, we’ve got something for every mood
  • Indulge in signature cocktails, handcrafted dishes, and global flavors that keep you coming back for more
  • With a vibrant ambiance, exceptional service, and an unforgettable vibe, every visit is a reason to celebrate
  • Managed daily operations including scheduling staff, monitoring cash handling procedures, and ensuring compliance with health codes
  • Evaluated employee performance regularly and provided feedback to enhance productivity
  • Created promotional campaigns to attract customers and boost sales volume
  • Developed and implemented effective strategies for increasing customer satisfaction, loyalty, and revenue
  • Maintained accurate inventory records and ensured that all bar areas were properly stocked with necessary supplies
  • Negotiated pricing agreements with vendors for purchasing spirits and other ingredients
  • Resolved customer complaints in a timely manner while maintaining high standards of service and excellence
  • Organized regular tasting sessions of new products or drinks specials
  • Collaborated closely with chefs and kitchen staff to coordinate menu changes and food pairings
  • Assisted in developing marketing plans for promoting restaurant services
  • Implemented cost-effective measures to reduce waste and improve profitability
  • Analyzed financial data from POS systems to identify trends in customer spending patterns
  • Coordinated weekly meetings with staff to discuss operational issues and develop strategies for improving performance
  • Provided guidance and support to bartenders on mixology techniques and methods for preparing cocktails
  • Ensured compliance with local laws regarding alcohol service at the establishment
  • Developed innovative drink recipes for seasonal menus or special events
  • Supervised the maintenance of equipment used in the bar area such as glassware, ice machines, blenders
  • Redefine the bar and restaurant experience with a perfect mix of classic charm and modern vibes
  • Whether it’s a chilled-out evening with friends, a romantic date, or a family feast, we’ve got something for every mood
  • Indulge in signature cocktails, handcrafted dishes, and global flavors that keep you coming back for more
  • With a vibrant ambiance, exceptional service, and an unforgettable vibe, every visit is a reason to celebrate
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Increased revenue with creative marketing initiatives and promotional events.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
  • Coordinated themed nights attracting different demographics expanding overall clientele.
  • Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.
  • Organized charity events at the venue which garnered positive press coverage while supporting social causes.
  • Elevated customer satisfaction with introduction of customer feedback system, addressing concerns promptly.
  • Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.

F&B Manager

PLATINUM BOUTIQUE BUSINESS HOTEL
01.2016 - 12.2017
  • Assisted in recruiting efforts by conducting interviews and performing reference checks on potential candidates
  • Utilized excellent interpersonal skills to resolve conflicts between employees and customers quickly and efficiently
  • Reviewed financial statements including sales reports, profit and loss statements to assess restaurant performance against budget objectives
  • Conducted regular inspections of premises to guarantee that sanitation standards were met
  • Developed and maintained effective relationships with customers, suppliers, and other stakeholders
  • Worked collaboratively with kitchen staff to ensure timely delivery of orders according to established guidelines
  • Ensured compliance with legal regulations related to health, safety, or other areas of F&B operations
  • Managed the development of menus by creating new recipes, assessing existing ones and making changes as needed
  • Planned staffing schedules based on forecasted sales volumes whilst maintaining cost control targets
  • Developed marketing plans and promotions aimed at increasing sales and enhancing the overall customer experience
  • Generated weekly and monthly reports summarizing progress towards goals and objectives set out in strategic plans
  • Established standards for personnel performance and customer service within the restaurant environment
  • Monitored inventory levels of food supplies, beverages and equipment to ensure adequate stock is always available
  • Created a safe work environment through proactive risk management strategies such as hazard identification and reporting procedures

Restaurant Manager

SOUTHERN SPICE Restaurant
01.2014 - 12.2015
  • Coordinated between vendors and suppliers regarding product availability and pricing information
  • Organized staff schedules, assigning tasks and monitoring performance to maintain quality standards
  • Inspected facilities regularly to ensure cleanliness standards are met according to company guidelines
  • Tracked budgets closely throughout each event or shift to remain within allocated spending limits
  • Performed periodic reviews of employee performance, including coaching employees on areas needing improvement
  • Analyzed financial data to identify opportunities for increased profitability in the restaurant operations
  • Managed ordering supplies such as linens, glassware, silverware, to ensure adequate stock is always available
  • Conducted regular meetings with restaurant staff to discuss menu changes, customer feedback, and operational issues
  • Planned and coordinated banquet events, ensuring all details were handled efficiently and professionally
  • Reviewed upcoming reservations and special requests from guests prior to their arrival date
  • Developed strong relationships with customers to ensure repeat business and satisfaction
  • Evaluated menus periodically based on changing trends in taste preferences and market conditions

Senior Caption in Banquet

Taj Falak Numa
01.2012 - 12.2014
  • Company Overview: Luxury hotel in Hyderabad, India
  • It was once the residence of the Nizam of Hyderabad and is known as the "Mirror of the Sky"
  • Worked as a Senior Caption in Banquet at Taj Falak Numa
  • Compiled reports detailing any irregularities encountered during flights or at airports visited
  • Provided guidance and mentorship to junior captains, helping them advance their careers within the organization
  • Assisted catering managers with menu planning and pricing options for various occasions
  • Ensured compliance with health, safety and sanitation standards in all banquet functions
  • Ensured all necessary permits were obtained prior to hosting any type of public gathering
  • Communicated effectively with the management team regarding any issues that arose during an event
  • Supervised and trained banquet staff in providing exemplary customer service
  • Maintained accurate records of supplies used during events and ordered additional items as needed
  • Resolved guest complaints or concerns in a timely manner
  • Managed the set up and breakdown of banquet events according to established guidelines
  • Monitored quality control throughout the duration of the event
  • Reviewed post-event evaluations from customers or guests regarding their experiences
  • Utilized effective problem-solving techniques when unexpected situations occur during an event
  • Provided directions to servers, bartenders, cooks, dishwashers, kitchen helpers during events
  • Inspected equipment before use to ensure proper functioning condition prior to start of event
  • Created detailed reports summarizing expenses incurred during each event
  • Provided excellent customer service by responding promptly to inquiries from clients or guests at events
  • Luxury hotel in Hyderabad, India
  • It was once the residence of the Nizam of Hyderabad and is known as the "Mirror of the Sky"
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Industrial IT Training

Taj Krishna Luxurious Property
01.2011 - 12.2011
  • Company Overview: Sprawls over 56,656 square meters of enviable greenery at the heart of the city
  • The immaculate lawns offer idyllic spots for leisurely days and picturesque weddings, while our indoor venues boast awe-inspiring ballrooms and well-equipped meeting spaces for business endeavors
  • Trained in Industrial IT at Taj Krishna Luxurious Property
  • Configured servers for hosting websites according to best practices
  • Collaborated with development teams to design user experiences that meet customer needs
  • Worked closely with supervisors to develop strategies for improving efficiency throughout the production line
  • Developed an understanding of basic industrial safety protocols and procedures
  • Assisted in the production process by operating a variety of machinery and tools
  • Learned to read blueprints, schematics, and other technical documents related to industrial processes
  • Demonstrated excellent communication skills while interacting with colleagues across various departments within the organization
  • Ensured compliance with all applicable laws governing workplace safety standards
  • Monitored stock levels at various locations throughout the facility to ensure adequate supplies were available when needed
  • Studied instructions, plans and diagrams to establish work requirements
  • Used physical strength to perform required tasks in various weather conditions
  • Regulated and altered workflow schedules according to established manufacturing sequences and lead times to expedite production operations
  • Completed production reports, purchase orders, and material, tool, and equipment list
  • Deployed web applications using HTML5, CSS3, JavaScript, AJAX, XML, JSON, PHP, MySQL, MongoDB
  • Conducted research on emerging technologies and provided recommendations on their implementation
  • Sprawls over 56,656 square meters of enviable greenery at the heart of the city
  • The immaculate lawns offer idyllic spots for leisurely days and picturesque weddings, while our indoor venues boast awe-inspiring ballrooms and well-equipped meeting spaces for business endeavors

Education

SSC

SRI SAI RAM HIGH SCHOOL
Hyderabad, India
04-2008

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Inventory management
  • Staff management
  • Staff training
  • Policies and procedures implementation
  • Customer relationship management
  • Customer relationship management (CRM)
  • Organizational management

Reading Books and Playing cricket

"I enjoy reading books, particularly on leadership and self-improvement, which helps me stay motivated and develop new perspectives. Playing cricket has enhanced my ability to work in a team, strategize under pressure, and maintain discipline—skills that are valuable in any workplace."

Timeline

OPERATIONS MANAGER / COORDINATOR

STANDALONE IT SOLUTIONS PVT LTD
02.2025 - Current

OPERATIONS MANAGER / COORDINATOR

OPDSS HOTEL AND RESORTS PVT. LTD
01.2022 - 12.2024

Club Ambassador

Hyatt Hyderabad Gachibowli (GMS consultant pvt ltd)
01.2020 - 12.2021

F&B Manager

Hotel White Field
01.2018 - 12.2020

Bar Manager

POINT NEMO HOSPITALITY.LLP
02.2017 - 03.2018

OPM F&B Manager

C3 Hospitality BABAI BHOJANUM RESTURTANT
01.2017 - 12.2018

F&B Manager

PLATINUM BOUTIQUE BUSINESS HOTEL
01.2016 - 12.2017

Restaurant Manager

SOUTHERN SPICE Restaurant
01.2014 - 12.2015

Senior Caption in Banquet

Taj Falak Numa
01.2012 - 12.2014

Industrial IT Training

Taj Krishna Luxurious Property
01.2011 - 12.2011

SSC

SRI SAI RAM HIGH SCHOOL
DEVANAND GIRI