Watching ancient documentaries
Devang Kashive
Sales & Marketing
Kolkata
Summary
Skilled Business Development leader offering 9+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Business Development Manager - 1
Upgrad Education Pvt. Ltd
Kolkata
01.2022 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Collected data and performed customer needs analysis.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Worked with existing customers to increase purchases of products and services.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Created reports and presentations detailing business development activities.
- Devised effective marketing, sales and other promotional initiatives.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Human development :Promoted 2 Managers in Q4 and Q1.
- 4 Senior academic counselors in line to become manager by Q4 2023
- Challenges Unlocked : 4/5 Team members qualified for International Tour 51 lakhs & 60 lakhs revenue achieved
- 75 % Target achieved in Q4 VS 99.87% Target achieved in Q1
- 85% of Team achieved Target above 90%
- Ranked amongst Top 10 managers across PAN INDIA Upgrad
- Highest Contributor to Referral campaigns in Q1 with 186% Target achievement with L2P% of 23%
- Only Team to achieve conversion of 37% in field of coach connect conversion tool.
- B2B deals cracked with companies like Am docs , Mu Sigma , Google , Microsoft , VM Ware , Pearson
Senior Academic Counselor
Upgrad
Bangalore
11.2020 - 12.2021
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Assisted students in selecting courses to align with interests and abilities.
- Directed students in clear definition of problem statement, precise research questions, proposed methodology and literature review.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Established and cultivated solid business relationships with new or existing customers.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Received awards like Star of Upgrad and ASPIRE award continuously.
- Collected revenue of 2.2 cr booked in a journey as an Senior Academic Counselor
Communication & Marketing Strategist
Decathlon Sports India Pvt. Ltd.
Delhi
07.2015 - 03.2021
- Market Analysis: Conducted detailed analysis of Tier1,Tier2 & Tier3 cities, have analyzed the catchment and competitors in order to formulate an expansion strategy with respect to location, year, store size & projected sales in priority cities.
- Feasibility Study: To prepare a full feasibility analysis (legal, technical, financial, accessibility, visibility, inhabitants & future growth) and present it.
- Profit Centre Management: Started from scratch with sole responsibility for overall profitability of retail outlet (achieving an average yearly sales of 23 Cr and achieving a positive gross operating income in second year of operation)
- Business Development: Heading business development activities, creating and implementing commercial planning and implementing strategies to increase overall customer footfall and average basket size (maintained an average of above Rs. 2400)
- Planning & Forecasting: Defined and formulated the trajectory for retail outlet’s business via data analysis, commercial planning and budgeting.
- Partner Management: Structuring tie-ups with various Partners and managing them to increase the brand awareness, customer traction & conducting of various promotional events
- Customer Relationship Management: Overall responsible for Customer happiness (maintained an average of above 90.3% happy customer count which was the best amongst North & East stores)
- Team Management: Directly managing a team of 20 + teammates comprising of Customer Relationship Managers, Department Managers, Sales Managers and functionally managing Financial Controller, Communication Managers, Retail suppliers and logistic managers.
- Recruitment, Induction & Training: Overall in-charge of hiring, induction and training of team members. North & East Zone India Trainer of ‘Customer Satisfaction & Communication Planning in Decathlon. Developed and promoted 7 teammate for leadership role from my team
- Performance Management: Set targets/performance benchmarks, conducted periodic performance reviews and appraisals of team members.
- Employee Engagement & Retention - Resolving employee grievances, conducting people engagement and team-building activities. (maintained an average team happiness score of above 98% which was the best amongst North and East stores)
- Retail Floor planning: Responsible to create the store floor plan before setup of the outlet & during the running of business.
Event Manager - Business Development & Creation
Expemark Communications Pvt. Ltd.
Kolkata
02.2014 - 02.2015
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Generated ideas to enhance and expand current event offerings.
- Coordinated with sales and marketing teams to publicize and promote events.
- Prepared invitations to send out to guest lists.
- Liaised with clients to determine exact event requirements.
- Managed administrative logistics of events planning, event booking and event promotions.
- Events designed and delivered for organizations like PWC , Deloitte , Dabur , NASSCOM .
- Worked alongside building teams like Atletico De Kolkata and Kolkata Knight Riders
- Worked closely with IPL & ISL ( The mega sporting events across the world )
- Executed opening night of ISL 2014
- Handled media interactions for players like Luis Garcia , Fikru Teferra Lemessa , Alessandro Del Piero
Relationship Manager
Indiabulls Pvt. ltd.
Kolkata
06.2013 - 12.2013
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Negotiated, facilitated and managed real estate transactions.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
Education
Bachelor of Arts - English
St. Xaviers
Kolkata 05.2009 - 03.2012
Skills
Business management and development
Business partnership development
Business plan development
Business development strategy
Development Methodology Selection
Retention
Accomplishments
Youngest Choir Master in Kolkata
Won many awards in Music
Play 7 different instruments
5 time National Champion in Martial Arts
U19 Captain for Bengal - Cricket
College Cricket Captain
Built Decathlon in 2015 50kms away from the city of Kolkata
Opened 10+ Stores across India
90% Customer satisfaction for end users in 5 years
Promoted close to 12 individuals in last 6 years
Cracked deal with Google India : Sold Idea Bike 2 Work
Cracked deal with Tata Steel B2B tie up
Star of Upgrad Award 2021
ASPIRE Award 2021
50% of Team Travelling International - London & Switzerland
Interests
Cooking
Listening & playing music
Timeline
Business Development Manager - 1
Upgrad Education Pvt. Ltd
01.2022 - Current
Senior Academic Counselor
Upgrad
11.2020 - 12.2021
Communication & Marketing Strategist
Decathlon Sports India Pvt. Ltd.
07.2015 - 03.2021
Event Manager - Business Development & Creation
Expemark Communications Pvt. Ltd.
02.2014 - 02.2015
Relationship Manager
Indiabulls Pvt. ltd.
06.2013 - 12.2013
Bachelor of Arts - English
St. Xaviers
05.2009 - 03.2012