Watching ancient documentaries
Devang Kashive
Sales & Marketing
Kolkata
Summary
Skilled Business Development leader offering 9+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Business Development Manager - 1
Upgrad Education Pvt. Ltd
Kolkata
2022.01 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Collected data and performed customer needs analysis.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Worked with existing customers to increase purchases of products and services.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Created reports and presentations detailing business development activities.
- Devised effective marketing, sales and other promotional initiatives.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Human development :Promoted 2 Managers in Q4 and Q1.
- 4 Senior academic counselors in line to become manager by Q4 2023
- Challenges Unlocked : 4/5 Team members qualified for International Tour 51 lakhs & 60 lakhs revenue achieved
- 75 % Target achieved in Q4 VS 99.87% Target achieved in Q1
- 85% of Team achieved Target above 90%
- Ranked amongst Top 10 managers across PAN INDIA Upgrad
- Highest Contributor to Referral campaigns in Q1 with 186% Target achievement with L2P% of 23%
- Only Team to achieve conversion of 37% in field of coach connect conversion tool.
- B2B deals cracked with companies like Am docs , Mu Sigma , Google , Microsoft , VM Ware , Pearson
Senior Academic Counselor
Upgrad
Bangalore
2020.11 - 2021.12
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Assisted students in selecting courses to align with interests and abilities.
- Directed students in clear definition of problem statement, precise research questions, proposed methodology and literature review.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Established and cultivated solid business relationships with new or existing customers.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Received awards like Star of Upgrad and ASPIRE award continuously.
- Collected revenue of 2.2 cr booked in a journey as an Senior Academic Counselor
Communication & Marketing Strategist
Decathlon Sports India Pvt. Ltd.
Delhi
2015.07 - 2021.03
- Market Analysis: Conducted detailed analysis of Tier1,Tier2 & Tier3 cities, have analyzed the catchment and competitors in order to formulate an expansion strategy with respect to location, year, store size & projected sales in priority cities.
- Feasibility Study: To prepare a full feasibility analysis (legal, technical, financial, accessibility, visibility, inhabitants & future growth) and present it.
- Profit Centre Management: Started from scratch with sole responsibility for overall profitability of retail outlet (achieving an average yearly sales of 23 Cr and achieving a positive gross operating income in second year of operation)
- Business Development: Heading business development activities, creating and implementing commercial planning and implementing strategies to increase overall customer footfall and average basket size (maintained an average of above Rs. 2400)
- Planning & Forecasting: Defined and formulated the trajectory for retail outlet’s business via data analysis, commercial planning and budgeting.
- Partner Management: Structuring tie-ups with various Partners and managing them to increase the brand awareness, customer traction & conducting of various promotional events
- Customer Relationship Management: Overall responsible for Customer happiness (maintained an average of above 90.3% happy customer count which was the best amongst North & East stores)
- Team Management: Directly managing a team of 20 + teammates comprising of Customer Relationship Managers, Department Managers, Sales Managers and functionally managing Financial Controller, Communication Managers, Retail suppliers and logistic managers.
- Recruitment, Induction & Training: Overall in-charge of hiring, induction and training of team members. North & East Zone India Trainer of ‘Customer Satisfaction & Communication Planning in Decathlon. Developed and promoted 7 teammate for leadership role from my team
- Performance Management: Set targets/performance benchmarks, conducted periodic performance reviews and appraisals of team members.
- Employee Engagement & Retention - Resolving employee grievances, conducting people engagement and team-building activities. (maintained an average team happiness score of above 98% which was the best amongst North and East stores)
- Retail Floor planning: Responsible to create the store floor plan before setup of the outlet & during the running of business.
Event Manager - Business Development & Creation
Expemark Communications Pvt. Ltd.
Kolkata
2014.02 - 2015.02
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Generated ideas to enhance and expand current event offerings.
- Coordinated with sales and marketing teams to publicize and promote events.
- Prepared invitations to send out to guest lists.
- Liaised with clients to determine exact event requirements.
- Managed administrative logistics of events planning, event booking and event promotions.
- Events designed and delivered for organizations like PWC , Deloitte , Dabur , NASSCOM .
- Worked alongside building teams like Atletico De Kolkata and Kolkata Knight Riders
- Worked closely with IPL & ISL ( The mega sporting events across the world )
- Executed opening night of ISL 2014
- Handled media interactions for players like Luis Garcia , Fikru Teferra Lemessa , Alessandro Del Piero
Relationship Manager
Indiabulls Pvt. ltd.
Kolkata
2013.06 - 2013.12
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Negotiated, facilitated and managed real estate transactions.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
Education
Bachelor of Arts - English
St. Xaviers
Kolkata 2009.05 - 2012.03
Skills
Business management and development
Accomplishments
Youngest Choir Master in Kolkata
Won many awards in Music
Play 7 different instruments
5 time National Champion in Martial Arts
U19 Captain for Bengal - Cricket
College Cricket Captain
Built Decathlon in 2015 50kms away from the city of Kolkata
Opened 10+ Stores across India
90% Customer satisfaction for end users in 5 years
Promoted close to 12 individuals in last 6 years
Cracked deal with Google India : Sold Idea Bike 2 Work
Cracked deal with Tata Steel B2B tie up
Star of Upgrad Award 2021
ASPIRE Award 2021
50% of Team Travelling International - London & Switzerland
Interests
Cooking
Listening & playing music
Timeline
Business Development Manager - 1
Upgrad Education Pvt. Ltd
2022.01 - Current
Senior Academic Counselor
Upgrad
2020.11 - 2021.12
Communication & Marketing Strategist
Decathlon Sports India Pvt. Ltd.
2015.07 - 2021.03
Event Manager - Business Development & Creation
Expemark Communications Pvt. Ltd.
2014.02 - 2015.02
Relationship Manager
Indiabulls Pvt. ltd.
2013.06 - 2013.12
Bachelor of Arts - English
St. Xaviers
2009.05 - 2012.03
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