Devanshu Sharma
Aligarh
Summary
Experienced and proactive Branch Manager with 3 years of experience in retail banking operations. Demonstrated success in consistently meeting branch targets, elevating customer satisfaction levels, and leading a high-performing team. Proficient in recognizing business opportunities, overseeing financial operations, and optimizing processes concerning operational risk.
Overview
3
3
years of professional experience
Work History
Branch Manager
Aryavart Bank
Aligarh
01.2024 - Current
- In charge of overseeing branch operations, directing a team, and maintaining high standards of customer service.
- Meeting the fundamental financial needs of clients and cultivating enduring relationships to guarantee customer satisfaction.
- Evaluate applicants' financial status, creditworthiness, and property assessments to assess the viability of approving loans.
- Ensuring identification and management of risk in daily business, product, and service transactions.
- Negotiate payment plans with customers facing delinquent loans. Market bank products to individuals and businesses, advocating bank services to fulfill customer requirements.
- Responsible for examining and analyzing credit reports oof both existing and new members to mitigate the risk of fraudulent accounts and loans.
Assistant Manager
Aryavart Bank
Aligarh
07.2021 - 01.2024
- Played pivotal role in assisting the branch manager with various operational and administrative tasks, ensuring the branch operated smoothly and efficiently.
- Actively contributed to customer relationship management and business development initiatives.
- Processed loan applications and paperwork in compliance with regulations, assessed borrower eligibility, and determined loan terms and conditions.
- Ensured well-documented files are maintained and supervised renewal and collection efforts for past-due and defaulted loans.
- Reviewed and verified accuracy of loan documents to ensure quality control and accuracy of KYC(Know Your Customer) requirement, and identified and resolved loan queries and payment discrepancies to ensure timely payment to customers.
Education
Bachelor of Commerce(Hons.) -
Aligarh Muslim University
Aligarh07-2018
Senior Secondary School Certificate Examination -
St. Fidelis Sr. Sec. School
Aligarh05-2015
Higher Secondary School Examination -
St. Fidelis Sr. Secondary School
Aligarh03-2012
Skills
- Account Review
- Coaching and Mentoring
- Excels in team leadership
- Branch Operations Management
- Relationship building and management
- Excellent work ethic
- Loan Documentation
- Team Player
- Multi-tasking ability
- Client Relationship Management
- Attention to Detail
Timeline
Branch Manager
Aryavart Bank
01.2024 - Current
Assistant Manager
Aryavart Bank
07.2021 - 01.2024
Bachelor of Commerce(Hons.) -
Aligarh Muslim University
Senior Secondary School Certificate Examination -
St. Fidelis Sr. Sec. School
Higher Secondary School Examination -
St. Fidelis Sr. Secondary School
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