Summary
Overview
Work History
Education
Skills
Languages
Interests
Accomplishments
Personal Information
Disclaimer
Timeline
Generic

Devarakonda Arvinda

Visakhapatnam

Summary

Results-driven Trans Ops Specialist skilled in managing inbound and outbound operations while ensuring timely freight delivery and maintaining strong vendor and carrier relationships. Delivered exceptional customer service by resolving issues, handling escalations, and providing comprehensive training to new hires. Facilitated effective communication across stakeholders, optimising processes and enhancing overall customer experience.

Overview

10
10
years of professional experience

Work History

Transportation Specialist

Amazon
07.2023 - 01.2025

Support Ops Specialist

Amazon
03.2022 - 06.2023

Sr. Executive

HSBC
08.2018 - 06.2019

ERC SR Associate[S] - US TICKETS

Amazon
08.2018 - 06.2019

Practitioner as an Email Drafter

Concentrix Daksh Services India Private Limited
05.2015 - 08.2017

Education

BSC -

Andhra University
Vizag
01-2015

Intermediate -

NRI Junior College
Gajuwaka Visakhapatnam
01-2011

Skills

  • Data management expertise
  • Performance metrics development
  • Requirements gathering
  • Business impact analysis
  • Operational efficiency
  • Schedule adherence
  • Analytical decision-making
  • Performance optimisation
  • Issue resolution strategy
  • Stakeholder engagement
  • Customer communication
  • Customer loyalty building
  • Crisis communication
  • Relationship management
  • Adaptability
  • MS Office

Languages

English
Advanced
C1
Hindi
Upper Intermediate
B2

Interests

  • I will discover new things to en-chance my self to upgrade in my profession
  • I make things easy to work out

Accomplishments

  • Received Appreciations from Managers and Sr. Managers for the performance shown on the peaks hours when the business had huge demand and volumes are extremely high.
  • Achieved a good responses credits and complements as a Good Team Leader from the Process Clients.

Personal Information

Father's Name: Devarakonda Subramanyam

Disclaimer

I hereby declare that the above-mentioned information is true to the best of my knowledge.

Timeline

Transportation Specialist

Amazon
07.2023 - 01.2025

Support Ops Specialist

Amazon
03.2022 - 06.2023

Sr. Executive

HSBC
08.2018 - 06.2019

ERC SR Associate[S] - US TICKETS

Amazon
08.2018 - 06.2019

Practitioner as an Email Drafter

Concentrix Daksh Services India Private Limited
05.2015 - 08.2017

BSC -

Andhra University

Intermediate -

NRI Junior College
Devarakonda Arvinda