Devashish Nigam

Budgeting & Procurement

• RPA platform budget planning and cost optimization efforts.
• Led successful license negotiations with UiPath, ensuring scalability and compliance.
• Oversaw vendor management and onboarding of external partners and consultants.

Platform Enhancements & Strategic Projects

• Delivered large-scale migrations from On-Premise to UiPath Automation Cloud (600+ processes) and modernized UiPath legacy projects to Windows-compatible projects.
• Controlled enablement of new platform features including UiPath Autopilot for Developers, Healing Agent, Document Understanding, and LiveStream, enhancing innovation and productivity.
• Introduced DevSensei auto-merge for Bitbucket, for better PR classification and reducing manual PR validation.
• Led annual UiPath Studio LTS version upgrades across 100+ development and unattended VMs.
• Enhanced Jenkins CI/CD pipeline for smoother deployments and integrated code quality gates.
• Enabled Microsoft Graph API-based Azure Apps for automating Outlook and SharePoint operations.

UiPath Citizen Developer Program

• Launched and scaled the UiPath Citizen Developer Program, empowering business teams to create low-complexity automations independently within guardrails, accelerating adoption and innovation.

RPA Pipeline & Process Assessments

• Managed the end-to-end RPA pipeline—from intake and prioritization to delivery—ensuring business alignment and ROI-driven automation.

RPA Operating Model for adidas

• Designed and implemented path to production, Automation Operating Model (CoE & Hub: federated model)

Enhanced UiPath RE Framework

UiPath Insights

• Built and deployed UiPath Insights Dashboards to measure performance KPIs, enabling proactive optimization and strategic decision-making.

Platform Operations Automation

• Automated internal platform tasks using UiPath and Power Platform:
  - Bitbucket repository creation via MS Forms + Power Automate
  - Proactive stuck job alerts via UiPath Orchestrator APIs & Power Automate
  - Automated Queue and Queue Trigger creation
  - Internal engagement bots (e.g., birthday & anniversary mailers)

People Leadership

• Led and mentored a high-performing team of 7 automation professionals, cultivating a culture of ownership, innovation, and continuous improvement.

Thought Leadership & Evangelism:

• Actively evangelize automation by being speaker at various internal forums & events, promoting the strategic value of RPA and sharing platform success stories to inspire broader adoption.

• SMS Transaction Extractor: Create passbook per user from his/her Mobile SMS data and generate insights such as spend pattern, credit score etc. using MongoDB, Fast API - Python
• PoC for RPA Project to import Rate sheet data to Partner Settlement Portal

• Establish RPA Operations:
  Played a key role in setting up the RPA Operations Team from the ground up, defining foundational processes and governance models for automation delivery.
• Process Analysis & Solution Design:
  Led end-to-end process analysis (As-Is vs To-Be), Authored key design artifacts: PDDs, SDDs, and TDDs.
• Production Support & Enhancements:
  Provided ongoing support for live automations, implemented enhancement requests, and maintained high availability of critical RPA processes.
• RPA Solution Delivery (UiPath + Python):
  Designed and deployed several high-impact automations, including:
  Salesforce CRM – Automated partner user deactivation, spam case deletions.
  Model N CPQ – Account-to-territory alignment logic and 90-day inactive user deactivation.
  SABA Cloud – Class roster management automation.
  SAP Systems (SAP GUI, BOBJ, GRC) – Automated finance operations like late fee calculations and VAT returns.
• Cognitive Automation (AI + RPA):
  Built a hybrid solution for resolving “MyLearn Login” issues using NLP-based intent detection combined with RPA actions.
• Community Contributions:
  Published 5 reusable UiPath components on the UiPath Marketplace, contributing to community innovation and reusable design.

• Hands on experience on Tableau Desktop versions 10.1.3, Tableau Reader & Tableau Server
• Involved in Building in building Management Dashboards, publishing workbooks, Administration in Tableau Server
• Requirement Gathering
• Built Governance for LMS - Originating BU, Class BU (custom fields), Course Nomenclature, Reports Clean Up, De-duplication of Courses - R Programming
• Setting up courses, classes, curricula & certifications
• Text Mining - Sentiment Analysis & Word Cloud on SABA survey Data
• Stakeholder Engagement

• ISO 27001:2013 Internal ISMS Audit for L&T InfoTech - Pune & Mumbai office
• Vulnerability Management tools' implementation (QualysGuard, Nexpose)
• POC of Promisec Endpoint Manager and Titus Data classification Suite 4.3

• Incident and Problem Management for cases relating to Batch jobs.
• Development of shell scripts and (Job Information Language) for Autosys

• Production Support of IBM InfoSphere DataStage ETL jobs.
• Client interaction

• Generic phase: trained on OOPS concept, RDBMS, SEP (software Engineering Process)
• Intermediate phase: trained on UNIX
• Stream phase: training was in Oracle 11g Database Administration

• Engineering Summer Training on Mobile communication namely:GSM, CDMA, WCDMA, 3G, EDGE, GPRS