DEVASHISH NISHAD
New Delhi
Summary
Supply Chain & Operations professional with 12+ years of experience across logistics, warehouse operations, retail operations, and data analysis, including 2+ years in leadership roles. Proven expertise in managing multi-warehouse operations, vendor onboarding, dispatch planning, and cost optimization. Strong analytical skills with advanced Excel reporting, driving data-backed decisions, SLA adherence, and operational efficiency across B2B, marketplace, and customer fulfilment channels.
Overview
15
15
years of professional experience
Work History
Assistant Manager - Supply Chain
Indkal Technologies Private Limited
09.2022 - Current
- Coordinate with 6 Regional Logistics Controllers (RLCs) managing 10 warehouses, overseeing B2B dispatches, customer & influencer shipments, marketplace order fulfillment, and inbound/outbound operations.
- Plan and execute daily dispatch schedules, ensuring timely deliveries aligned with business priorities and customer SLAs.
- Act as a key liaison between Head Office and warehouse/RLC teams, providing operational support, resolving dispatch-related issues, and approving freight cost requests.
- Maintain high data accuracy and process compliance by identifying and rectifying errors in dispatch software and online tracking systems.
- Develop and manage Excel-based operational dashboards and reports, including Cumulative Stock, Freight Cost (Primary & Secondary), Stock Transfer, POD Status, Daily Dispatch, and Opening Stock reports.
- Independently managed Kolkata warehouse operations for 12 months, handling dispatch planning, transporter coordination, and on-time deliveries as per appointment schedules.
- Support Accounts and HO teams with financial and operational documentation, including Credit Notes, Manual Delivery Challans, Proforma Invoices, Sales Order creation in WMS (Zoho Creator), and Daily Dispatch Reconciliation Reports for senior leadership.
CLIENT RELATIONSHIP EXCELLENCE
KIA 360
10.2021 - 09.2022
- Delivered a premium customer experience through KIA 360’s digital experience zone using mixed reality, VR/AR, and virtual driving simulations.
- Managed administrative and operational activities, including pricing quotations, procurement negotiations, scheduling, reporting, and daily office operations.
- Planned and executed weekly events and experience sessions, ensuring smooth operations and high customer satisfaction.
- Coordinated with the Marketing team on campaigns and media activations for new car launches, supporting brand visibility and customer engagement.
Senior Fashion Consultant
Bestseller Retail Pvt. Ltd
08.2013 - 09.2021
- Led store operations, inventory planning, and team performance to achieve sales targets and operational KPIs.
- Analyzed store performance metrics and managed stock replenishment and shrinkage control.
- Trained and mentored team members on customer service standards and operational processes.
Fashion Consultant
PUMA Sports India Pvt. Ltd
05.2011 - 07.2013
- Delivered high-quality customer service while supporting store operations, inventory handling, and sales execution.
- Assisted in stock management, visual merchandising, and after-sales service.
Education
B.com - Commerce
School of Open Learning, Delhi University
01-2013
Skills
- MS Excel (Advanced), MS Office Suite
- WMS: Zoho Creator
- Data Analysis & Reporting
- Process Optimization & Continuous Improvement
Timeline
Assistant Manager - Supply Chain
Indkal Technologies Private Limited
09.2022 - Current
CLIENT RELATIONSHIP EXCELLENCE
KIA 360
10.2021 - 09.2022
Senior Fashion Consultant
Bestseller Retail Pvt. Ltd
08.2013 - 09.2021
Fashion Consultant
PUMA Sports India Pvt. Ltd
05.2011 - 07.2013
B.com - Commerce
School of Open Learning, Delhi University