Open To Work
Hi, I’m
Devashree Khade
Pune
Summary
Dynamic Insurance Operation Senior Analyst with a proven ability to lead teams at Accenture, enhancing operational efficiency through process improvement and effective communication. Skilled in capacity management and fostering collaboration, I consistently deliver tailored solutions that exceed client expectations while training and mentoring new team members.
Overview
10
years of professional experience
Work History
AccentureNavi Mumbai
Insurance Operation Senior Analyst
01.2025 - Current
Job overview
- Led team meetings to discuss project updates and address challenges.
- Coordinated schedules to ensure adequate coverage and resource allocation.
- Trained new team members on operational procedures and company policies.
- Facilitated communication between departments to streamline workflows.
- Resolved conflicts within the team to maintain a positive work environment.
- Monitored daily workflow to ensure adherence to established policies and procedures.
InfosysPune
Team Lead
03.2024 - Current
Job overview
- I have a proven track record of successfully leading a team of 32+ employees.
- By understanding our clients' needs, I consistently deliver tailored solutions that meet expectations.
- Through the implementation of streamlined processes and procedures, we have significantly increased operational efficiency and reduced manual work.
- Lastly, I create compelling monthly and quarterly review decks to keep the onshore team informed.
GallagherPune
Senior Process Analyst
05.2016 - 02.2024
Job overview
- Managing invoicing and EOC document generation for various lines of business in Lloyds, ILU, and LIRMA markets.
- Training and certifying new team members.
- Conducting regular video conferences and communicating meeting minutes.
- Analyzing and resolving process-related issues to improve efficiency.
GallagherCity of London
Process Transition - Upstream Energy Account
09.2023 - 10.2023
Job overview
- Transfer valuable knowledge from the UK to India in the Energy division, focusing on the complex binder facility market processing of the Upstream department.
- Skilled in cultivating strong business relationships, resolving queries, and navigating IMR and insurance portals to provide missing information to the DXC team.
GallagherCity of London
UIB Account
10.2022 - 11.2022
Job overview
- I successfully managed the transfer of a crucial account, UIB (United Insurance Broker), to India.
- This account holds high-value brokerage accounts.
- Additionally, I effectively processed new complex policy variants, allocated premiums to multiple re-insurers within a single policy, and provided them with necessary Debit/Credit notes.
Education
GallagherCity of London, UK
Process Transition from Upstream Energy Account
10.2023
University Overview
Transfer valuable knowledge from the UK to India in the Energy division, focusing on the complex binder facility market processing of the Upstream department. Skilled in cultivating strong business relationships, resolving queries, and navigating IMR and insurance portals to provide missing information to the DXC team.
GallagherCity of London, UK
UIB Account
11.2022
University Overview
I successfully managed the transfer of a crucial account, UIB (United Insurance Broker), to India. This account holds high-value brokerage accounts. Additionally, I effectively processed new complex policy variants, allocated premiums to multiple re-insurers within a single policy, and provided them with necessary Debit/Credit notes.
Akemi Business SchoolPune
Masters of Business Administration
08.2015
LAD CollegeNagpur
Bachelors of Business Administation
06.2013
Skills
- Leadership and Teamwork
- Effective Time Management
- Communication Skills
- Flexible in shifts
- Proficiency in process improvement
- Workflow optimization
- Capacity management
Languages
- English
- Hindi
- Marathi
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
₹70000/yr - ₹200000/yrTimeline
Insurance Operation Senior Analyst
Accenture
01.2025 - Current
Team Lead
Infosys
03.2024 - Current
Process Transition - Upstream Energy Account
Gallagher
09.2023 - 10.2023
UIB Account
Gallagher
10.2022 - 11.2022
Senior Process Analyst
Gallagher
05.2016 - 02.2024
Gallagher
Process Transition from Upstream Energy Account
Gallagher
UIB Account
Akemi Business School
Masters of Business Administration
LAD College
Bachelors of Business Administation