Devdeep Sarkar

Handling a team size of 4 Members.

Territory Coverage: Central Mumbai, Thane Central & New Mumbai.

Hospital Coverage : Major Hospitals like Kolekar Hospital, Surana Sethia Hospital, Zen Hospital, Sushrut Hospital (Chembur), Parakh Hospital (Ghatkopar), Godrej Hospital (Vikhroli), Fortis Hospital (All Branch), Hira-Mongi & Aditi Hospital (Mulund), Jito Hospital (Thane), Jupiter Hospital (Thane), Bethany Hospital, Kaushalya Hospital and Godbole Hospital (Thane), AIIMS & SRV Mamata Hospital (Dombivli), MGM (All Branch), D.Y. Patil Hospital & Terna Hospital (Nerul), Shri Sathya Sai Hospital & Medicover Hospital (Kharghar), Apollo Hospital (Belapur), etc....

Brands Handling: Philips, BPL, Life Line Biz Limited, Aakas, Codex, Scope Medical, Maestro & Med Safe with Zeal Medical and Medverse Healthcare.

Equipment Handling: Sonography, Defibrillator, Multi-Para Monitors with Central Station, ECG Machine, BiPAP Machine, Fetal Monitor, Ventilator (Invasive & Non-Invasive), Syringe Pump, Infusion Pump, Patient Warmer, DVT Pump, Laryngoscope (Video + Fibre Optic + Conventional + Disposable), Blood & Fluid Warmer and Anesthesia Work Station.

Pediatric Equipment: Bubble CPAP, Phototherapy, Radiant Heat Warmer, Infant Care Trolley, Infant Bassinet Trolley, and Incubator.

• Executed proven strategies to hit sales quota and help the company achieve goals.
• Reported sales activity, generated sales quotations, and proposals, and maintained customer contact database to achieve sales objectives and quota.
• Formulated tactics and strategies to launch new products to potential customers within prioritized markets.
• Built lasting relationships with doctors through outstanding customer service interactions.
• Achieving Targets by building, directing, and motivating high-performing sales teams.
• Monitored customer prescription trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Established strong relationships with key doctors and key decision-makers to increase sales in designated territories.

• B2B App (Netmeds) Based Application Operations (To On-Board Retailer's (Medical Pharmacy).
• Handled a Team of 11 CSO's in Bhiwandi and 3 CSO's in Thane.
• On-Boarded 500 Plus Retailer in Bhiwandi & 150 Plus Retailer in Thane.
• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Built strong relationships with customers through a positive attitude and attentive response.
• Addressing Issues of the customers raised by the team, meeting and handling personally, and providing resolutions to the Customers.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Maintained customer retention rate of 55%, above company average
• Boosted new customer NPS scores by 8% monthly
• Placing an average of 650+ Orders from retailers a month
• Doing Average Business of 22 - 24 Lakhs Monthly
• Received Thank You Card for Highest Generic Sales Contribution for Mumbai Region
• Also for the Highest CSOs (Manpower) Productivity of Transaction Merchant
• Also received Token of Appreciation for Achieving Highest Sales for HO initiative Weekly Campaign "Munafa Day" for Mumbai Region
• Also received a Thank You Card for maintaining Zero Iteration Rate in the Financial Year 2022 - 2023.

• Handled a team of 6 Members.
• Launched HQM Pharmaceuticals in Mumbai Central & Thane Central Region
• Doing Business of 15 Lacs Monthly from nothing
• Meeting 900+ Doctor's Monthly with 35% retention rate
• Specialty Covering: Chest Physicians, Consulting Physicians, Pediatricians, and GP.
• Close Monitoring of Sales at all level including Stockiest.
• Also analyzing potential of every team member while joint working and guiding them accordingly.
• Also responsible for developing and handling of Distribution
• Launched whole segment of General products to doctors across both regions along with the team and saw success in terms of Rx generation and Doctor Conversion.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Conduct weekly meetings with team to identify opportunities for improvement, establish milestones and tailor products to individual markets.

• Managed team of 6 Members
• Specialty Handled : Pediatricians, Physicians, Chest Physicians, Cardiologist, Rheumatologist, Nephrologist, and Dermatologist from Trade, Institution, and Corporate Hospital
• Segment Handled : Respiratory (Asthma - COPD), Pediatric Range, Cardio, Arthritis (Biologics), Nephro - Kidney (Immuno-Suppression)
• Coverage : South Mumbai, Central Mumbai, Thane - Kalyan - (Trade, Institution, and Corporate)
• Institution Covered : INHS Ashwini, Cama Hospital, G.T Hospital, St. George Hospital, J.J. Hospital, Nair Hospital, KEM Hospital, Wadia Hospital, BPT Hospital, Sion Hospital, Jagjivan Ram Hospital, and Ambedkar Hospital
• Corporate Hospital Covered : Bombay Hospital, Saifee Hospital, Jaslok Hospital, Breach Candy Hospital, Wockhardt Hospital, Bhatia Hospital, Global Hospital, Sushrusha Hospital, Somaiya Hospital, Godrej Hospital, Fortis Hospital and Jupiter Hospital
• Got internal Promotion twice, first to Scientific Business Manager and then to Business Manager
• Launched 1st Triple Drug Combination Triohale (Inhaler and Rotacaps) for COPD Patient with an average sale of 200+ Units monthly
• Launched Maxiflo (Inhaler and Rotacaps) for Asthmatic Patient with an average sale of 350 Units monthly
• Doing Business of 27 - 28 Lakhs monthly in Respiratory
• Launched India First Bio-Similar of Etanercept (ETACEPT) in Mumbai for Psoriatic Arthritis with an average sale 2.5 Lakhs monthly
• Communicated regularly with the territory, regional and strategic managers for daily support and strategic planning for accounts.
• Managed over multiple accounts within Mumbai territory.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Established successful account relationships with distributors and doctor's by building rapport and maintaining consistent communication.