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Deven Upadhyaya
Ahmedabad
Summary
Results-oriented Operations & Data Leader with 18 years of experience in global operations and data governance. Proven expertise in process optimization and data quality management, driving transformation initiatives and enhancing stakeholder engagement. Strong strategic planner and team leader, delivering successful outcomes in high-pressure environments through effective communication and problem-solving.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Associate Director – Data Operations
S&P Global Market Intelligence
Ahmedabad
01.2024 - Current
- Led global operations with ownership of datasets, capacity planning, vendor performance, and SLA adherence.
- Drove operating model transformation to enhance efficiency, quality, and scalability across teams.
- Led workflow optimization initiatives, tracked KPIs, and resolved operational challenges to drive continuous improvement.
- Collaborated with senior leadership to shape and refine long-term strategic plans for the organization.
- Coordinated with product and technology teams to implement process and system enhancements that aligned with operational goals.
- Represented business in executive forums to influence strategic priorities and investment decisions.
Senior Manager – Data Operations
S&P Global Market Intelligence
Ahmedabad
01.2018 - 01.2024
- Achieved approximately 20% increase in operational efficiency through process standardization and automation.
- Drove audit readiness and compliance improvements across global operations.
- Managed multi-location teams across three countries, optimizing delivery costs and mitigating risks through strategic collaboration.
- Handled complex operational escalations utilizing effective problem-solving strategies.
- Created comprehensive reports that informed decision-making across multiple business units, enhancing alignment and effectiveness.
- Coordinated with internal departments to ensure timely and budget-compliant project execution, facilitating cross-functional collaboration.
- Developed leadership pipeline by implementing coaching and structured succession planning initiatives.
Manager – Data Operations
S&P Global Market Intelligence
Ahmedabad
01.2017 - 01.2018
- Led integration of SNL and Capital IQ datasets ensuring seamless transition and data consistency
- Acted as SME for data mapping, transformation logic, and quality validation
- Oversaw BAU operations while driving transformation initiatives
- Coordinated project timelines and resources for on-time completion of key initiatives
- Recruited and hired qualified candidates to strengthen team capabilities
Assistant Manager – Data Operations
S&P Global Market Intelligence
Ahmedabad
01.2010 - 01.2017
- Managed global data operations teams, ensuring timely delivery of capital markets datasets.
- Automated processes with SQL and Excel VBA, boosting productivity by approximately 25%.
- Expanded dataset coverage, enhancing accessibility for stakeholders in European and Asian markets.
- Led training initiatives and performance management, fostering stronger collaboration among stakeholders.
Analyst / Senior Analyst
S&P Global Market Intelligence
Ahmedabad
01.2008 - 01.2010
- Delivered high-quality financial datasets, meeting service level agreements to support decision-making.
- Developed and maintained databases to streamline data retrieval and enhance reporting capabilities.
- Executed data validation and reconciliation processes to ensure data accuracy and integrity.
- Earned Employee of the Quarter award for consistent high performance at work.
Education
MBA - Finance
Gujarat University
Ahmedabad01-2008
BBA - Export Management
Saurashtra University
Rajkot01-2006
Skills
- Data governance
- Data analysis
- SQL proficiency
- Power BI expertise
- Tableau skills
- Risk and compliance
- Process excellence
- Change management
- Global operations leadership
- Stakeholder management
- Leadership development
Certification
- Lean Six Sigma Black Belt
- GenAI Essentials & Prompt Engineering
Professional Highlights
- Progressed from Financial Analyst to Associate Director within a single organization, reflecting strong performance, trust, and leadership growth
- Led global teams across India, Manila, and Islamabad, managing 60+ members and multiple functional leaders
- Delivered ~$50K annual savings through Lean Six Sigma transformation initiatives
- Successfully led post-merger integration of SNL Financial and Capital IQ while managing business-as-usual operations
- Designed vendor management platform improving governance, tracking, and decision-making efficiency by 30%
- Maintained >85% employee engagement scores consistently
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Gujarati
Native
Native
Timeline
Associate Director – Data Operations
S&P Global Market Intelligence
01.2024 - Current
Senior Manager – Data Operations
S&P Global Market Intelligence
01.2018 - 01.2024
Manager – Data Operations
S&P Global Market Intelligence
01.2017 - 01.2018
Assistant Manager – Data Operations
S&P Global Market Intelligence
01.2010 - 01.2017
Analyst / Senior Analyst
S&P Global Market Intelligence
01.2008 - 01.2010
MBA - Finance
Gujarat University
BBA - Export Management
Saurashtra University