Summary
Overview
Work History
Education
Skills
Objective
Leadership Experience
Timeline
Generic

Deven Wininger

French Lick

Summary


Quality related field, coupled with substantial experience in management, strong analytical and problem-solving skills, excellent communication abilities, a keen understanding of quality policies and procedures, and the capacity to lead a team in effectively handling and resolving claims. Experienced with relevant software and data analysis tools.

Overview

22
22
years of professional experience

Work History

Quality Technician

Kimball International
01.2019 - Current
  • Manage and analyze quality associated claims, ensuring timely resolutions of customer issues while minimizing costs by identifying trends and implementing preventative measures, ultimately maximizing customer satisfaction and optimizing processes within company guidelines

Parts Associate

Jasper Engines Transmission
01.2018 - 01.2019
  • Material Handling
  • Prepared inventory parts for diesel pods
  • Complete inventory transactions, etc
  • Customer Service-Corresponded with customers to address inquiries, resolve issues, provide information, process orders, and maintain positive customer relationships


Area Lead / Process Specialist

Kimball International
01.2003 - 01.2018
  • Supervised the Powder Coating Dept., ensuring production and procedures ran smoothly to meet quality standards and safety guidelines
  • Performed tests on finished applications

Education

Medical Billing & Coding -

Purdue Global University
Lafayette, IN
03.2025

GED - Gen. Education Diploma

Vincennes University
Jasper, IN

Skills

  • SAP Proficiency
  • Salesforce
  • Microsoft Apps
  • Customer Service
  • Proficient in Organizational Management
  • Interpersonal Communication Skills
  • Team Management
  • Strategic Issue Resolution
  • Problem Solving
  • Data analysis
  • Prioritization and Time Allocation
  • ISO Quality Standards
  • Quality Assurance Compliance
  • Surface Material Knowledge
  • Detail oriented
  • Technical

Objective

Seeking the demanding role as Warranty Claims Manager, to efficiently   manage and analyze warrant claims, ensuring timely resolution of customer   issues while minimizing costs by identifying trends and implementing leverage   experience in warranty management and claims processing to lead a team in   accurately assessing and resolving customer warranty claims, maximizing claim   recovery while ensuring customer satisfaction and compliance with company  policies.

Leadership Experience

Motivating and managing a team of members, delegating tasks effectively, and facilitating collaborations to achieve departmental goals to which minimizing costs and enhancing customer satisfaction is imperative.

Timeline

Quality Technician

Kimball International
01.2019 - Current

Parts Associate

Jasper Engines Transmission
01.2018 - 01.2019

Area Lead / Process Specialist

Kimball International
01.2003 - 01.2018

GED - Gen. Education Diploma

Vincennes University

Medical Billing & Coding -

Purdue Global University
Deven Wininger