Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Affiliations
Quote
Certification
Hobbies
Volunteering (CSR)
Career Experience
Volunteering (CSR)
Career Experience
Languages
Generic

Devender Sharma

Agile Project Manager
Hyderabad

Summary

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Over 15 years of experience with World Class Organizations like GE, ADP, Bank of America & Cognizant with strong experience in managing & leading projects along with driving seamless operations. Experience in Project Management, Operations Management & Delivery Management with a passion for Agile frameworks to deliver competitive solutions for the business

Overview

17
17
years of professional experience
16
16
years of post-secondary education
3
3
Languages
1
1
Certificate

Work History

Engineering Agile Project Manager

Cognizant India Pvt ltd.
6 2022 - Current
  • Responsible for governance & delivery working with Agile Core Teams on the AI & Automation which are developing Chatbot application
  • Collaborated with product owners to define clear user stories, acceptance criteria, and sprint goals for more efficient development cycles.
  • Managed stakeholder expectations, ensuring alignment with project objectives and deliverables.
  • Ensured timely delivery of software releases by closely monitoring project progress and proactively addressing any bottlenecks or obstacles.
  • Reduced project risks with comprehensive risk assessment and mitigation strategies.

Scrum Master

Wipro Ltd
05.2020 - 06.2022
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.

Project Lead

Cognizant India Pvt ltd.
09.2018 - 04.2020
  • Delivered operational excellence through outstanding team leadership, staff development and targeted process improvements
  • Quickly identified root cause issues to enable optimal solutions, reducing future problems and delays
  • Demonstrated exceptional people management skills, providing bespoke feedback and coaching to develop high-performing individuals
  • Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching
  • Analyzed strategic, core and support processes, recommending improvements to streamline or automate procedures.

Assistant Manager (Projects)

Bank of America
03.2017 - 07.2018
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality deliverables.
  • Improved project efficiency by streamlining processes and implementing time-saving strategies.
  • Evaluated project performance upon completion, identifying lessons learned and areas for future improvement.
  • Led a team of professionals to achieve project milestones while maintaining budgetary constraints.
  • Presented regular status reports to senior management, providing updates on progress, challenges faced, and upcoming milestones.

Lead Consultant (Implementation)

ADP India Pvt. Ltd
05.2011 - 11.2016
  • Drove the payroll implementation of high quality projects like Texas Instruments/ ABN AMRO/Symantec/ BMW /AMEX GBT/Veritas
  • Developing functional requirement specifications and ensuring technical integrity of the delivered solution
  • Worked closely with the payroll managers, project managers & connectivity project managers during the implementation
  • Managing a team of Configuration consultants & responsible for managing payroll implementation projects for Multinational organizations
  • Design & document the clients solution including their business requirements & any program specification required according to project requirements
  • Generate the test scripts to enable SAP clients to adequately test the solution, support clients through User Acceptance, Parallel Testing & Go-live phases
  • Ensure all deliverables are created on time & accurately as per the project schedule such as value mapping
  • Document, Blueprints, Specifications and Configuration documents.

Team Leader

ADP India Pvt. Ltd
05.2009 - 04.2011
  • Handled a team of 20-25 associates supporting the APAC & EMEA region handling payroll queries The group is responsible for Ticket & Mail management for more than 400 Large MNC Client
  • Have been providing support to ADP's clients in both the regions by constantly focusing on resolution of queries by the Service Level Agreements targeting an overall 95.00 % quality
  • Daily operations include managing key deliverables during shifts supporting both the regions, coordinating with various teams for issue resolution & drive ownership on all tickets/calls received from various clients.

Process Associate/Developer

Genpact India Pt Ltd (Formerly GE)
04.2006 - 05.2009
  • Perform collection over the phone on delinquent accounts on behalf of GE Money Bank from the US customers
  • Collecting on past due accounts by providing arrangements & at the same time publishing various reports related to performance & Productivity
  • Conducting team huddles to enhance customer satisfaction and ensure increase in collection of outstanding amounts.

Education

Bachelor of Commerce - Commerce & Accounting

Bhavans Vivekananda College
01.2003 - 04.2007

High School Diploma -

St.Mary's Centenary Junior College
04.2002 - 04.2004

Senior Secondary Education - General Studies

St.Mary's High School
01.1991 - 04.2002

Skills

Communication Skills

Timeline

Certified Scrum Master

03-2022

Scrum Master

Wipro Ltd
05.2020 - 06.2022

Project Lead

Cognizant India Pvt ltd.
09.2018 - 04.2020

Assistant Manager (Projects)

Bank of America
03.2017 - 07.2018

Lead Consultant (Implementation)

ADP India Pvt. Ltd
05.2011 - 11.2016

Team Leader

ADP India Pvt. Ltd
05.2009 - 04.2011

Process Associate/Developer

Genpact India Pt Ltd (Formerly GE)
04.2006 - 05.2009

Bachelor of Commerce - Commerce & Accounting

Bhavans Vivekananda College
01.2003 - 04.2007

High School Diploma -

St.Mary's Centenary Junior College
04.2002 - 04.2004

Senior Secondary Education - General Studies

St.Mary's High School
01.1991 - 04.2002

Engineering Agile Project Manager

Cognizant India Pvt ltd.
6 2022 - Current

Accomplishments

  • Have managed & lead the Focus Group, formed lo drive innovation & to improve the overall efficiency of the process by identifying the improvement areas
  • Successfully led the pilot project of GV-Streamline Service, launched in March 2013 for Worley Parsons in the Middle East in which a group of consultants were implementing the payroll for Oman/Bahrain/Saudi Arabia
  • Have been heading the Fun Commillee for the entire group of 200 associates to strengthen the team bonding & participation across the group by planning events & various activities
  • Have developed & implemented new approach for Performance Management, which lead to improved efficiency, & effective management of resources. II also had a significant impact on associate development thereby improving the Associate Engagement Survey result
  • Been a part of various focus groups aimed at improving the employee experience & engagement

Affiliations

  • Certified Scrum Master - Scrum Alliance - March 2022
  • JIRA User Essentials
  • Certified Confluence User
  • MS Projects


Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Certification

Certified Scrum Master

Hobbies

Cricket, Music, Mountaineering, Running, Cycling, Motorcycling

Volunteering (CSR)

  • Top contributing team in CSR Activities month on month
  • Participated in company level project showcase event & have been part of top 3 project showcase

Career Experience

Career Summary (Positions)


  • Project Manager-Cognizant India Pvt ltd.
  • Scrum Master, Wipro Ltd
  • Project Lead-Cognizant India Pvt ltd.
  • Assistant Manager (Projects)- Bank of America
  • Lead Consultant (Implementation)-ADP India Pvt. Ltd
  • Team Leader- ADP India Pvt. Ltdgions, coordinating with various teams for issue resolution & drive ownership on all tickets/calls received from various clients.
  • Process Associate/Developer-Genpact India Pt Ltd (Formerly GE),

Volunteering (CSR)

  • Top contributing team in CSR Activities month on month
  • Participated in company level project showcase event & have been part of top 3 project showcase

Career Experience

Career Summary (Positions)


  • Project Manager-Cognizant India Pvt ltd.
  • Scrum Master, Wipro Ltd
  • Project Lead-Cognizant India Pvt ltd.
  • Assistant Manager (Projects)- Bank of America
  • Lead Consultant (Implementation)-ADP India Pvt. Ltd
  • Team Leader- ADP India Pvt. Ltdgions, coordinating with various teams for issue resolution & drive ownership on all tickets/calls received from various clients.
  • Process Associate/Developer-Genpact India Pt Ltd (Formerly GE),

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Garhwali
Advanced (C1)
Devender SharmaAgile Project Manager