Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Languages
Timeline
Generic
Devendra Deshmukh

Devendra Deshmukh

Head Of operations
Pune

Summary

With 20 years of experience as a dynamic F&B Leader, I have a proven track record of driving innovation and operational excellence in the hospitality industry. My career is marked by a dedication to implementing scalable business models that achieve sustainable growth and enhance operational efficiency and profitability through strategic planning, revenue optimization, and procurement. My expertise lies in building and leading high-performance teams, fostering a culture of excellence, and consistently exceeding customer expectations. I have successfully set up and managed diverse F&B operations, consistently delivering superior customer satisfaction and achieving business objectives. Renowned for my innovative problem-solving skills, I excel at creating solutions that improve efficiency, reduce costs, and streamline operations while maintaining the highest standards of quality. My customer-centric approach is committed to enhancing satisfaction through personalized service, strategic initiatives, and continuous improvement. I am passionate about leveraging my extensive experience to drive growth, optimize operations, and deliver exceptional dining experiences. Let's connect at hirasingh.manish@gmail.com to explore how we can elevate your F&B operations to new heights.

Overview

23
23
years of professional experience

Work History

Head Of Operations

Cloudkitch Pvt. Ltd
Mumbai / Pune
11.2023 - Current

I led food service operations across Maharashtra, Rajasthan, and Uttarakhand for Compass India, overseeing healthcare, education, corporate, industrial segments, as well as mining, their guesthouses, and ancillaries.

Liaising with the human resource departments of various corporations to assess.

Gather the requirements for the daily meals, including breakfast, lunch, evening snacks, and dinner; currently administering the operations of serving over 26,000 meals per day.

Ensuring that all the corporate clients are served properly and in a timely manner, monitoring orders in the kitchen, and, if needed, working with the chefs to provide remedies for any delays in service.

Dealing with the suppliers, and arranging for the delivery of food, beverages, and other supplies.

• Planning or approving menus, and negotiating contract prices for food and beverage items with the companies.

Administering a safe working and customer experience environment by facilitating the safe work behavior of the team.

Ensuring compliance with the Occupational Safety and Health Act, local health and safety codes, and company safety policy; adhering to FSSAI and HSE norms.

Innovating and improvising culinary experiences, services, and business models, keeping in mind the changes in trends and evolving consumer expectations, thereby ensuring complete consumer satisfaction.

Overseeing the operations of the cafeteria, including ordering, inventory, meal planning, food preparation, and service; participating in the preparation and administration of the assigned budget, and monitoring expenditures.

• Planning, prioritizing, and assigning work to food service staff; assuring cleanliness and maintenance of equipment and food service supplies.

• Performing a variety of food service duties as needed to assure timely preparation and service.

• Training the Operations Team on the food handling process, monitoring sales, preparing cost reports, and achieving desirable targets.

Planning and arranging for cleaning and maintenance services of the equipment and facility.

Assistant General Manager of Operations

Compass Group
Pune & Mumbai Rajasthan
09.2015 - 10.2024

I led food service operations across Maharashtra, Rajasthan, and Uttarakhand for Compass India, overseeing healthcare, education, corporate, industrial segments, as well as mining, their guesthouses, and ancillaries.

Liaising with the human resource departments of various corporations to assess.

Gather the requirements for the daily meals, including breakfast, lunch, evening snacks, and dinner; currently administering the operations of serving over 26,000 meals per day.

Ensuring that all the corporate clients are served properly and in a timely manner, monitoring orders in the kitchen, and, if needed, working with the chefs to provide remedies for any delays in service.

Dealing with the suppliers, and arranging for the delivery of food, beverages, and other supplies.

• Planning or approving menus, and negotiating contract prices for food and beverage items with the companies.

Administering a safe working and customer experience environment by facilitating the safe work behavior of the team.

Ensuring compliance with the Occupational Safety and Health Act, local health and safety codes, and company safety policy; adhering to FSSAI and HSE norms.

Innovating and improvising culinary experiences, services, and business models, keeping in mind the changes in trends and evolving consumer expectations, thereby ensuring complete consumer satisfaction.

Overseeing the operations of the cafeteria, including ordering, inventory, meal planning, food preparation, and service; participating in the preparation and administration of the assigned budget, and monitoring expenditures.

• Planning, prioritizing, and assigning work to food service staff; assuring cleanliness and maintenance of equipment and food service supplies.

• Performing a variety of food service duties as needed to assure timely preparation and service.

• Training the Operations Team on the food handling process, monitoring sales, preparing cost reports, and achieving desirable targets.

Planning and arranging for cleaning and maintenance services of the equipment and facility.

  • Ensured compliance with all health, safety, and environmental regulations.
  • Led and directed staff to ensure all operational goals were met in a timely manner.

• Hospitality General Manager

Sodexo Food Solution Pvt. Ltd. , Pune , Mumbai
Pune & Mumbai
10.2009 - 08.2015

I implemented tailored processes aligned with company standards and client requirements.

Ensuring enhanced profitability, quality, and exceptional customer service.

Executed effective cost control measures to optimize unit expenses, and achieve operational excellence.

Disciplinary action, and building champions, recognition, and motivation efforts.

• Training the team, maintaining high standards at all times, along with compliance to company policies and procedures.

• Controlling P&L by following cash standard/control securities procedures, maintaining inventory, reviewing financial reports, and taking appropriate actions.

  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.

Assistant Food and Beverage Manager

Le Royale Residency Pune
Pune
06.2008 - 10.2009
  • Analyzed financial data to ensure profitability of operations.
  • Collaborated with chefs regarding menu items and recipes in order to create unique dining experiences for guests.
  • Provided exceptional customer service to guests in a timely and efficient manner.
  • Oversaw cash handling procedures ensuring accuracy when processing payments from customers.
  • Organized special events such as banquets, weddings.
  • Managed payroll activities including calculating employee hours worked and overtime pay.
  • Created weekly reports detailing sales figures, labor costs, inventory levels.
  • Monitored food quality control procedures to ensure high standards of product.

Restaurant Manager

The Majestic Goa
Panji Goa
06.2006 - 01.2008
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Assisted with kitchen preparation during peak times as needed.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Established policies for cash handling procedures to maximize security measures.
  • Resolved conflicts among employees in an effective manner.
  • Adhered to all health department regulations regarding food storage and preparation.

Food & Beverage Executive

The Novagoa
Panji Goa
02.2005 - 05.2006
  • Organized promotional events for restaurants to attract new customers.
  • Established relationships with local businesses to promote cross-marketing opportunities.
  • Participated in weekly meetings with management team to discuss progress on goals and objectives.
  • Created detailed reports on daily sales figures, inventory levels, labor costs.
  • Evaluated current trends in the industry to identify opportunities for growth or improvement.
  • Maintained accurate records of food orders placed by customers along with billing information.
  • Ensured compliance with health codes and safety regulations within the department.
  • Developed innovative strategies to increase customer satisfaction and loyalty.

Food & Beverage Associate

Mirch Masala Restaurant
Kolhapur
05.2002 - 04.2004
  • Worked closely with managers to ensure smooth operations during peak business times.
  • Replenished condiments at tables as needed or requested by customers.
  • Ensured compliance with health department regulations regarding proper storage temperatures for food items.
  • Cleaned equipment such as blenders, juicers, and coffee machines according to company procedures.
  • Provided assistance to kitchen staff when needed for tasks such as dishwashing or prepping ingredients for meals.
  • Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed.
  • Provided excellent customer service to guests in a timely and professional manner.
  • Assisted with food preparation, including washing, cutting, and storing ingredients.
  • Processed payments from customers using point of sale systems.

Education

AHLA - Hotel, Motel, And Restaurant Management

Nageshkar Institute of Management Studies,
Kohlpur
04-2005

Skills

  • Operational efficiency
  • Budget administration
  • Food safety compliance
  • Menu planning
  • Supplier management
  • Team building
  • Client relationship management
  • Inventory control
  • Quality assurance
  • Process optimization
  • Problem solving
  • Effective communication
  • Time management
  • Crisis management
  • Cross-functional coordination
  • Operational excellence
  • Logistics management
  • Workforce planning
  • Business analysis
  • Safety management
  • Organizational development
  • Budget control
  • Cost reduction
  • Employee development
  • Process improvement
  • Financial analysis
  • Contract administration

References

References available upon request. References Add reference Courses Extracurricular activities Qualities Certificates Signature Footer Custom section Download Templates Arial Resumes ume Devendra_Deshmukh_ -… EN Download

Affiliations

One-month industrial training in Hotel Tuli International Nagpur in Food production and F&B service departments from 20th December 2002 to 20th January 2003.

Two months industrial training in Hotel Pride, Nagpur in F&B service and Housekeeping departments from 1st June 2003 to 31st July 2003.

Six months industrial training in Hotel Ambassador, Mumbai, Food Production and F&B service departments from 1st May 2004 to 31st October 2004

Accomplishments

  • Was awarded Best Trainee by Hotel the Pride –Nagpur in 2003

February 2004

Appreciated by College for attending Banquets of VVIP’s, VIP’s and many other Industrial Magnets

March 2003

The Member of an active participation to catered around 200 I.P.S Officers during Police Sports events, which ware in Shalini Palace Kolhapur. A Six course menu, course wise, pre-plated at one time to all was served here. This was an excellent and challenging experience. The former I.G. P Mr. Subhash Malhotra and the Mumbai Police Commissioner Mr. M. N. Roy appreciated it.

July 2003

Was awarded Best Trainee by Hotel the Pride –Nagpur

August 2002 to March 2004

Did the College organize an Active participant in different Food Festivals.

Achieved Best Operation Seller for year 2022, Hospitality Professional Award for 2018 and VIP awards for 2023 by Compass Group

All F&B preparation for the below festivals were done in front of the guests

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Upper Intermediate (B2)
B2

Timeline

Head Of Operations

Cloudkitch Pvt. Ltd
11.2023 - Current

Assistant General Manager of Operations

Compass Group
09.2015 - 10.2024

• Hospitality General Manager

Sodexo Food Solution Pvt. Ltd. , Pune , Mumbai
10.2009 - 08.2015

Assistant Food and Beverage Manager

Le Royale Residency Pune
06.2008 - 10.2009

Restaurant Manager

The Majestic Goa
06.2006 - 01.2008

Food & Beverage Executive

The Novagoa
02.2005 - 05.2006

Food & Beverage Associate

Mirch Masala Restaurant
05.2002 - 04.2004

AHLA - Hotel, Motel, And Restaurant Management

Nageshkar Institute of Management Studies,
Devendra DeshmukhHead Of operations