Summary
Overview
Work History
Education
Skills
BLOGGING
Timeline
Generic
Devendra Gehlot

Devendra Gehlot

MSME ZED Consultant
Indore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

MSME ZED Consulntant

Quality Council of India
10.2024 - Current
  • Clearly explain the ZED Certification Scheme, its objectives (Zero Defect, Zero Effect), the different certification levels.
  • Assess the MSME's existing processes, systems, and practices against the ZED parameters
  • Conduct a thorough gap analysis to pinpoint areas where the MSME falls short of ZED requirements for their desired certification level.
  • Create a detailed handholding plan outlining the steps and interventions required to address the identified gaps.
  • Help MSMEs in developing and maintaining necessary documentation, including Standard Operating Procedures (SOPs), to ensure adherence to ZED parameters.
  • Assist in optimizing operational efficiency, reducing waste, and improving overall productivity.

Operations Manager

Engineering Design & Services
03.2020 - 08.2024
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Collaborate with leadership, product development, and customer service to define clear, measurable quality parameters for products, services, and processes.

City Operation Manager

P M RELOCATIONS PVT LTD
11.2014 - 10.2019
  • Analyzing local operational data (delivery times, error rates, customer feedback, driver performance) to identify trends, bottlenecks, and areas for continuous quality improvement. Using this data for informed decision-making.
  • Implementing robust packaging, handling procedures, and driver training to minimize product damage during transit and delivery. Regular checks on vehicle conditions and equipment are crucial.
  • Ensuring that all local operations comply with safety regulations and quality standards, providing a safe working environment and preventing accidents that could impact quality or lead to delays.
  • clear quality-related KPIs for the local team and regularly monitoring their performance. Providing constructive feedback and coaching.

Junior Manager

Volvo Eicher Commercial Vehicles
02.2012 - 10.2014
  • Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
  • Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
  • Streamlined office operations for increased efficiency and reduced overhead costs.
  • Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.

Operations Manager

Shivam Auto Components
03.2007 - 01.2012
  • Increased profit by streamlining operations.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.

Education

MBA - Operations Management

INSTITUTE OF MANAGEMENT STUDIES, DAVV UNIVERSITY
INDORE
04.2001 -

Bachelor of Science - PCM

PMB Gujarathi Science College, DAVV UNIVERSITY
Indore, India
04.2001 -

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

BLOGGING

My approach begins with a solid strategy. I excel at identifying target audiences and understanding their pain points, interests, and preferred content formats. This allows me to conduct thorough keyword research and topic ideation that aligns with search intent and current trends. I'm adept at creating comprehensive content calendars that ensure a consistent flow of fresh and relevant material, mapping out topics that support overarching business or personal objectives.

Timeline

MSME ZED Consulntant

Quality Council of India
10.2024 - Current

Operations Manager

Engineering Design & Services
03.2020 - 08.2024

City Operation Manager

P M RELOCATIONS PVT LTD
11.2014 - 10.2019

Junior Manager

Volvo Eicher Commercial Vehicles
02.2012 - 10.2014

Operations Manager

Shivam Auto Components
03.2007 - 01.2012

MBA - Operations Management

INSTITUTE OF MANAGEMENT STUDIES, DAVV UNIVERSITY
04.2001 -

Bachelor of Science - PCM

PMB Gujarathi Science College, DAVV UNIVERSITY
04.2001 -

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Devendra GehlotMSME ZED Consultant