Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
ADDITIONAL DETAIL
HOBBY
Timeline
CustomerServiceRepresentative
DEVENDRA  JANGIR

DEVENDRA JANGIR

SUBJECT MATTER EXPERT & CONTENT DEVELOPER
JHUNJHUNUN ,RAJASTHAN

Summary

I am a qualified and professional SME & content developer with more than two years of experience in teaching and content development. Strong creative and analytical skills. Team player with an eye for detail. Committed to quickly becoming invaluable to assigned workgroups and projects.

Overview

3
3
years of professional experience
3
3
Certification
6
6
years of post-secondary education

Work History

Operations Manager

MUENOT
JAIPUR, RAJASTHAN
08.2023 - Current
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Mentored junior staff members on best practices related to product design and implementation strategies.
  • Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
  • Investigated customer complaints in order to determine root cause then implemented corrective action plans accordingly.

Campus Ambassador

PHYSICS WALLAH
06.2023 - 02.2024
  • Developed marketing efforts such as posters and social media ads to encourage student participation for campus events.
  • Utilized websites and social media to promote campus life, events and opportunities.
  • Contributed articles, stories and photographs for campus newsletters and promotional material.

Intern

BHAGWATI PRODUCT'S LIMITED
Alwar
05.2022 - 07.2022
  • Collaborated with other departments within the organization to ensure successful completion of tasks.
  • Created detailed reports to document design specifications and test results.
  • Assisted senior engineers with the development of product designs and prototypes.
  • Performed technical calculations to ensure accuracy of product components.
  • Identified potential risks associated with each project phase and developed strategies to mitigate them.

Content Developer

DOUBTNUT
08.2021 - 06.2022
  • Organized collected information to produce well-written articles.
  • Coordinated with marketing and design teams to illustrate articles.
  • Solves every doubt of student and provide them
    e-learning solutions

Education

B.TECH. - Mechanical Engineering

RAJASTHAN TECHNICAL UNIVERSITY
KOTA
08.2019 - 06.2023

INTERMEDIATE - Science Education

PARISHKAR CHILDREN ACADEMY SR SEC SCHOOL
JHUNJHUNU
06.2016 - 05.2017

No Degree - METRIC

DEFENCE PUBLIC SR SEC SCHOOL
JHUNJHUNU
06.2014 - 05.2015

Skills

  • Problem Simulation And Resolution
  • Solving Complex Problems
  • Equipment Calibration
  • Technical Research
  • Project Coordination
  • Team Leadership & Development
  • MS OFFICE
  • Educational content development
  • Records management
  • Researching knowledge

Certification

  • TRAINING CERTIFICATE (Refrigeration & Air conditioning)
  • Content Development Team (SME mathematics)
  • Campus Ambassador

Accomplishments

  • MATLAB Applications in engineering

ADDITIONAL DETAIL

  • JEE Mains qualified
  • Allen FTP exam qualified
  • Government hostel secretary
  • RSCIT

HOBBY

  • Badminton
  • Running
  • Meditation

Timeline

Operations Manager

MUENOT
08.2023 - Current

Campus Ambassador

PHYSICS WALLAH
06.2023 - 02.2024

Intern

BHAGWATI PRODUCT'S LIMITED
05.2022 - 07.2022

Content Developer

DOUBTNUT
08.2021 - 06.2022

B.TECH. - Mechanical Engineering

RAJASTHAN TECHNICAL UNIVERSITY
08.2019 - 06.2023

INTERMEDIATE - Science Education

PARISHKAR CHILDREN ACADEMY SR SEC SCHOOL
06.2016 - 05.2017

No Degree - METRIC

DEFENCE PUBLIC SR SEC SCHOOL
06.2014 - 05.2015
DEVENDRA JANGIRSUBJECT MATTER EXPERT & CONTENT DEVELOPER