Devendra Rao
Sales And Collection
Sehore
Summary
To obtain a challenging profession that will enable me to apply my analytical and leadership skills to achieve project goals set by the employer for the successful attainment of management objectives. Seeking a position to utilize my skills and abilities in the Marketing Industry. That offers professional growth while being resourceful, innovative and flexible.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Sr.Area Receivable Manager
Veritas Finance Ltd
06.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Territory Manager
MRHFL Collection
09.2022 - 06.2024
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
Deputy Manager (RM)
HDFC Bank
08.2019 - 09.2022
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Deputy Regional Manager
Taraashna Services Ltd.
09.2018 - 08.2019
- Boosted customer satisfaction rates by addressing concerns promptly, providing personalized solutions, and maintaining open communication channels.
- Mentored junior team members, fostering professional development and continuous learning within the organization.
- Developed strong relationships with key clients by providing exceptional service and understanding their specific needs.
- Analyzed competitor strategies to identify gaps in the market that could be exploited for business growth.
Territory Manager
L&T Finance Ltd.
05.2015 - 09.2018
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Asst. Branch Manager
Sahayog Microfinance Ltd.
05.2010 - 03.2015
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
Education
MBA - undefined
BU
Bhopal01.2015
B.C.A - undefined
BU
Bhopal01.2010
HSSC - undefined
M.P. Board
01.2007
SSC - undefined
C.B.S.E Board
01.2005
Skills
Computer Knowledge: Excel, Open Office
Interests
Playing Cricket & Travelling
Personal Details
I hereby declare that all statements made here in above are true, correct to the best of my knowledge and belief.
Job Responsibility
- Managing 13 Branches including 30 Customer Manager and 6 Branch manager
- Working on Zero OD and Roll back collection month on Month
- Work on daily productivity
- Setting Weekly and Monthly Target and review on daily basis.
- Educating team to how to achieve daily bases target
Bring energy and motivated team for smooth working
PERSONAL SKILLS
- Comprehensive problem solving abilities, excellent verbal and written communication
- Skills, ability to deal with people diplomatically, willingness to learn team facilitator hard worker.
Team Management
- Training, Developing and Mentoring Subordinates and team members on products, policies and process of the Company.
- Having knowledge of handling team of 70 to 75 Peoples.
Timeline
Sr.Area Receivable Manager
Veritas Finance Ltd
06.2024 - Current
Territory Manager
MRHFL Collection
09.2022 - 06.2024
Deputy Manager (RM)
HDFC Bank
08.2019 - 09.2022
Deputy Regional Manager
Taraashna Services Ltd.
09.2018 - 08.2019
Territory Manager
L&T Finance Ltd.
05.2015 - 09.2018
Asst. Branch Manager
Sahayog Microfinance Ltd.
05.2010 - 03.2015
MBA - undefined
BU
B.C.A - undefined
BU
HSSC - undefined
M.P. Board
SSC - undefined
C.B.S.E Board