Devendra Singh
Jaipur
Summary
Professional driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors, and service providers. Professional skilled in financial management, and customer relations.
Overview
3
3
years of professional experience
Work History
Sales and Support Executive
Malodia Business Consulting Pvt Ltd
Jaipur
07.2023 - 07.2024
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Implemented processes for cross-selling products or services based on customer needs.
- Created brochures and newsletters to promote products or services.
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
- Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
- Provided detailed and accurate sales forecasts to senior management.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Performed troubleshooting on technical problems.
- Collaborated with other departments to ensure timely resolution of customer requests.
- Developed strategies to improve customer service experience.
- Developed solutions to address customer complaints.
Sales Executive
Vijaya IT Solution
Jaipur
03.2023 - 06.2024
- Gathered customer requirements and identified potential IT solutions to meet their needs.
- Collaborated with marketing team members to develop promotional materials for products and services.
- Responded promptly to customer inquiries regarding IT product offerings.
- Prepared proposals, contracts and quotes for prospective customers.
- Maintained relationships with existing clients for repeat business opportunities.
- Managed client database records with accurate information about prospects and customers.
Sales Executive
Exim Infotek India Pvt Ltd
Jaipur
01.2021 - 02.2023
- Maintained records related to sales for store management.
- Performed administrative tasks such as filing documents, answering phones.
- Analyzed competitor's prices, promotions, incentives and other offerings.
- Maintained strong product knowledge of vehicles available at the dealership.
- Provided exceptional customer service to ensure repeat business.
- Developed relationships with potential buyers through networking events.
- Resolved customer complaints professionally and efficiently.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
Education
Bachelor of Commerce - Commerce
Rajasthan University
Jaipur09-2019
Senior High Secondary - Commerce
Rajasthan Board of Secondary Education
Jaipur, RJ07-2014
Higher Secondary -
Rajasthan Board of Secondary Education
Jaipur, RJ06-2012
Skills
- Product Development
- Revenue Generation
- Sales Analysis
- Business Development
- Quality Management
- Service Quality Improvement
- Customer Retention
- Executive Support
- Sales
Accomplishments
- Led a cross-functional team to achieve a 15% increase in sales revenue, surpassing quarterly targets.
- Recognized as the top performer in the team for consistently exceeding client expectations and delivering high-quality solutions.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Sales and Support Executive
Malodia Business Consulting Pvt Ltd
07.2023 - 07.2024
Sales Executive
Vijaya IT Solution
03.2023 - 06.2024
Sales Executive
Exim Infotek India Pvt Ltd
01.2021 - 02.2023
Bachelor of Commerce - Commerce
Rajasthan University
Senior High Secondary - Commerce
Rajasthan Board of Secondary Education
Higher Secondary -
Rajasthan Board of Secondary Education
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