Devendra Singh Yadav
KYC and Fraud Detection Analyst
New Delhi,DL
Summary
Results-driven Fraud Analyst with 7 years of experience in banking and fintech. Specializes in identifying red flags, conducting Account Takeover (ATO) and Card-Not-Present (CNP) investigations, and detecting Wire/ACH fraud. Expertise in chargeback management, fraud alert review, and Enhanced Due Diligence (EDD) processes, alongside OSINT and adverse media screening. Aims to enhance financial crime controls and risk mitigation strategies.
Overview
10
10
years of professional experience
Work History
Business analyst
Genpact
Gurugram
11.2024 - Current
- Monitored real-time and batch transactions across ATM, POS, online, and mobile banking.
- Reviewed fraud alerts for identity theft, phishing, and mule accounts, ensuring timely response to potential threats.
- Identified unusual patterns like velocity changes and geographic anomalies.
- Initiated immediate actions on high-risk alerts such as blocking cards or freezing accounts.
- Conducted investigations of suspected fraudulent activities, identifying key patterns to inform risk mitigation strategies.
- Analyzed customer profiles, transaction history, KYC records, and device data.
- Verified suspicious transactions by contacting customers.
- Documented investigation findings in case management systems, enhancing tracking and resolution of fraud cases.
KYC Analyst
WNS
Haryana
11.2023 - 11.2024
- Investigated customer-reported scams, including impersonation, investment, romance, and business email compromise, to identify trends and prevent future occurrences.
- Monitored debit and credit card transactions for unusual spending patterns and geographic anomalies, enhancing fraud detection and prevention measures.
- Placed temporary holds or account restrictions to mitigate potential financial losses.
- Processed fraud claims to evaluate customer eligibility for reimbursement.
- Coordinated with card schemes and internal teams to resolve disputes effectively, ensuring customer satisfaction and compliance.
- Escalated mule accounts and organized fraud rings for comprehensive review.
SENIOR ADVISOR
Concentrix
Noida
08.2022 - 06.2023
- Collaborated with cybersecurity teams to address and remediate compromised credentials, enhancing overall security posture.
- Identified and reported suspicious login behaviors, device changes, IP mismatches, and password resets to mitigate potential security breaches.
- Raised alerts on suspicious transactions prior to funds settlement to prevent potential fraud losses.
- Froze compromised accounts and initiated recovery procedures.
- Investigated unauthorized profile updates and beneficiary additions.
- Validated beneficiary details and transaction intent.
- Educated customers on phishing and social engineering risks.
- Ensured compliance in monitoring cross-border transactions to prevent fraud.
Operations Analyst
Natwest Group (Royal Bank Of Scotland)
Gurgaon
06.2017 - 03.2021
- Analyzed ATM skimming and cash trapping incidents, identifying patterns to inform preventive measures.
- Coordinated with ATM operations teams to implement preventive controls.
- Investigated suspected fraud by reviewing financial and communication records to uncover potential risks.
- Conducted enhanced due diligence on prospective clients, assessing wealth sources and account usage.
- Reviewed suspicious clients identified by screening systems such as the OFAC SDN list.
- Compiled evidence and prepared comprehensive reports to present findings and support decision-making.
Practioner- CRM
Concentrix
Gurgaon
05.2016 - 05.2017
- Engaged with customers to build relationships and understand their needs.
- Proposed ideas and insights to address customer challenges effectively.
- Resolved and escalated client issues to appropriate levels for timely resolution.
- Established processes to maintain accuracy of customer data in accordance with guidelines.
Education
Bachelor Of Arts -
Dr. Ram Manohar Lohia Awadh University
Faizabad, Uttar PradeshHigher Secondary -
Divyabha Inter College
Allahabad, Uttar PradeshSkills
- Identifying red flags and suspicious patterns
- Account Takeover (ATO) Investigation
- Card-Not-Present (CNP) Fraud Analysis
- Wire / ACH Fraud DetectionChargeback & Dispute Management
- Fraud Alert Review & Disposition
- Enhanced due diligence
- Open-search intelligence (OSINT)
- Adverse media & PEP screening
- Report writing and documentation for audit and regulatory reviews
Personal Information
- Date of Birth: 11/18/91
- Nationality: Indian
Timeline
Business analyst
Genpact
11.2024 - Current
KYC Analyst
WNS
11.2023 - 11.2024
SENIOR ADVISOR
Concentrix
08.2022 - 06.2023
Operations Analyst
Natwest Group (Royal Bank Of Scotland)
06.2017 - 03.2021
Practioner- CRM
Concentrix
05.2016 - 05.2017
Bachelor Of Arts -
Dr. Ram Manohar Lohia Awadh University
Higher Secondary -
Divyabha Inter College