Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Devendra Surana

Bangalore

Summary

Dynamic Business Analyst with a proven track record at Duetsche Bank, excelling in data analysis and project management. Spearheaded cost-saving automation initiatives and enhanced cross-functional collaboration. Adept at translating complex concepts for diverse audiences, driving quality assurance, and fostering continuous improvement. Passionate about leveraging expertise in payment processing to deliver impactful business solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Analyst

Duetsche Bank
Bangalore
12.2023 - Current
  • Supported business decision-making by analyzing relevant data trends.
  • Outlined project specifications in collaboration with cross-functional teams.
  • Presented complex technical concepts in clear manner suitable for non-technical audiences.
  • Identified opportunities for cost savings through process automation initiatives.
  • Ensured compliance and quality through thorough documentation of business processes.
  • Tracked issues and communicated resolutions, delivering timely support to end users.

Quality Manager

Partior
Hyderabad
09.2022 - 11.2023
  • Collaborated with cross-functional teams to address quality issues promptly.
  • Trained staff on quality control procedures and best practices.
  • Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
  • Provided leadership in developing best practices for continuous improvement initiatives across all departments.

Quality Engineer

TATA CONSULTANCY SERVICES
Singapore
09.2007 - 09.2022
  • Assisted in the design and implementation of new processes for improved product quality.
  • Designed automation systems to enhance operational efficiency and productivity.
  • Mentored junior engineers on best practices in automation techniques and tools.
  • Participated in project planning sessions to align automation strategies with business objectives.

Education

Bachelor of Technology - Computer Science

G.I.E.T
Rajahmundry
04-2007

Skills

  • Requirements gathering and documentation
  • Data analysis
  • Project management
  • Cost reduction techniques
  • Expertise in payment processing
  • Quality Assurance

Accomplishments

  • Star Award - for exemplary work in reducing license costs for DB by removing external vendors and building in-house solutions
  • Excellent collaboration between clients, testing, and reporting for product testing
  • Started with an in-house automation tool and brought it to quality standards using Gherkin and Cucumber

Certification

  • Certified Test Advanced Level - Test Manager
  • ISTQB - Foundation Level

Affiliations

  • Table tennis enthusiast

Timeline

Business Analyst

Duetsche Bank
12.2023 - Current

Quality Manager

Partior
09.2022 - 11.2023

Quality Engineer

TATA CONSULTANCY SERVICES
09.2007 - 09.2022

Bachelor of Technology - Computer Science

G.I.E.T
Devendra Surana