Devendra Kumar Saini
RPA Developer, MIS & Quality Analyst
120/36, Sector 12, Mansarovar, Jaipur,Rajasthan
Summary
Talented professional with extensive experience in information systems planning and data analysis. Proactive and goal-oriented with top strengths in coordinating projects and solving computer, operational or team issues.
Overview
2
2
Certifications
4
4
years of post-secondary education
10
10
years of professional experience
Work History
RPA Developer & MIS Analyst
Genpact Pvt Ltd
Jaipur, Rajasthan
11.2010 - Current
- Prepare Multiple monthly, weekly, daily reports(MOC, SLG, Utilization, AHT, Forecast etc.)
- Work closely with system programmers to generate new reporting tools or modify current work products to optimize capabilities and improve efficiency
- Provide support to Business Manager with ad hoc tasks when necessary
- Work to integrate reporting from various systems to develop unified, comprehensive view of business
- Develop QPA tool to improve process & customer satisfaction
- Constantly improve and automat data gathering and reporting processes data extraction and data manipulation - take ownership in extracting data from various data sources; requires an understanding of the project objectives and data requirements, working with the huge databases to meet the data needs for the project
Education
MBA - Operations & Banking
ISBM
India 10.2011 - 06.2013
Bachelor of Arts - Economics
University Of Rajasthan
Jaipur 07.2008 - 06.2010
Skills
Robotic Process Automation (Blue Prism)
Database Modeling
MS- Office (Excel, Word, Power point, Access))
My SQL
VBA macro
Advance Excel
Certification
Blue Prism
Projects
Blue Prism (RPA) Projects -
- Birthday Email to send automated birthday email to all employees on daily basis.
- Risks email reminder to send automated risk team email to FLMs on weekly basis.
Excel, VBA, Macro, Database & SQL Projects –
- PBO tracker for associates to track daily processing volume and reporting tool for FLMS to pull reports as per requirements
- TBS Time and Motion tracker to track daily activity and reporting tool to get data and utilization
- RFO Database tracker to track data and pull old data to rework old request.
- Automated Letter tool in estates Management to generate word letter and update details in excel file in one click
- Automated BPAY letter tool in BPAY team to generate word letter
- Automated email tool in Branch Balancing team to send email to multiple branches as per data in one click
- Automated Reconciliation tool in Branch Balancing & GSS team to reconcile data as per report.
- All in One Excel file which includes all important links and processing steps
Timeline
Green Belt and Lean (Six Sigma)
12-2020
Blue Prism
06-2019
MBA - Operations & Banking
ISBM
10.2011 - 06.2013
RPA Developer & MIS Analyst
Genpact Pvt Ltd
11.2010 - Current
Bachelor of Arts - Economics
University Of Rajasthan
07.2008 - 06.2010