M.R.DEVENDRA PRASAD
Head of Supply Chain
Bangalore
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of global supply chain activities, including procurement, manufacturing, and distribution management.
Manages and leads cross-functional teams to drive product supply and productivity improvements.
Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning.
Skilled in negotiation and strategic decision making, perfected by 14 years of experience in leading organizational business units.
Overview
27
27
years of professional experience
9
9
years of post-secondary education
6
6
Languages
Work History
Head of Supply Chain
Molex India Private Limited
10.2022 - Current
- Spree heading 156m$ SCM for Manufacturing plant
- Increased on-time delivery rates through effective communication and coordination among team members.
- Collaborated with internal departments such as sales, Product management and production to align business goals with supply chain objectives.
- Implemented cost-saving measures, resulting in significant savings without compromising quality or service levels.
- Spearheaded change management efforts during organizational restructuring, minimizing disruption to operations while successfully integrating new processes and systems into daily workflows.
- Mentored and developed high-performing teams through effective coaching, feedback, and performance management.
- Coordinated efforts between engineering, design, procurement, and quality assurance departments to streamline product development cycles and improve overall productivity.
- Sourcing of Raw material 60% Import across the globe & 40% domestic with spend of 120m$.
- Reduction from $32m to $24m and Maintaining of Inventory (DSI) of 90 Days for revenue of 156m$
- Warehouse Head Count optimization from 96 to 44 in 8months.
- External warehouse cost reduction from 30lacs to 6lacs
Sr.General Manager – Manufacturing Supply Chain & Logistics
SCHNEIDER ELECTRIC INDIA PVT LTD
02.2020 - 10.2022
- Spree heading 193m$ SCM operation for Manufacturing plant where the offer lead time for the customer are D+4 for domestic D+12 for export market
- Digitized solution for Downstream using Kinaxis for improving the forecasting and Demand
- Upstream material management from E2E from Vendor to Delivery
- Vendor forecasting M+12, M+ 3 firm to plan the RM and Vendor capacity
- P & L management based on volume growth
- Achievements: Recognized as the Best Growth plant during crisis of Covid
- Best Delivery plant during electronic crisis
- Zero Delivery impact
- Inventory optimized during crisis
- Power of 2 vendor for capacity and RM
- RM mitigation using Plastic/Copper boards.
General Manager - Supply Chain & Logistics, After sales support & Spare Part supply chain deployment leader
SCHNEIDER ELECTRIC INDIA PVT LTD
11.2008 - 01.2020
- After sales support & Spare Part supply chain deployment leader, Bangalore Repair center & WW Spare Part Management
- 2008-2009- Repair Factory setup and operation management
- 2009-2012- Service supply chain and repair factory operation
- 2013-2019- Finished goods DC operation, Import/export logistics and Field service supply chain for IMEA region
- 2019-2020- PMO, Field services supply chain for IMEA
- Deployed WMS/OTM for Downstream supply chain and gained a productivity of 9%
- Efficiently heading down stream supply chain for Finished Goods, Service supply chain & Spare part for IMEA region and Worldwide for products manufactured in India
- Acting as a Deployment leader for Schneider Electric field services on supply chain front for Cross BU
- Additional to this Created World class repair center to capture failure analysis and brought down warranty cost to 60% in 2years
- Managing the team and the day-to-day management in accordance with overall company policy and ensuring that all necessary inventories are available
- Accountable for cost saving initiatives through new vendor development, trial order and alternate sourcing
- Ensuring distribution of stocks as per the Allocation logic also ensuring reverse logistics happens within the agreed time
- Maintenance of all statutory requirements from a logistics perspective and providing full reports
- Communicated with suppliers to ensure material availability as per schedule
- Heading sourcing activities and looking after budgeting, planning/ sourcing of material
- Ensuring optimum utilization of materials, inventory control & maximum cost saving
- Identifying & implementing the opportunities for cost savings for materials / services bought at through new developments and negotiations
- Handling Finished goods for India, Inventory management, Coordination with Order and sales management to strategically work on reduction of Non moving, ensure Customer orders are processed on time without misses
- Handling logistics Contract for both FG & SSCM, and monitoring their KPI’S
- Ensuring cost reduction on implementing the best in class logistics methodology for SSCM
- Handling Service supply chain for India for both Single phase and 3 phase products with a Minimum of TAT of 1.56 days for HBN and 4 to
- Inventory management for both finished goods and Service supply chain
- Handling of WW spare parts which are Mfg in India thro weekly monitoring process
- Achievements: Recognized as the Best deployment leader in APAC for India in Field Services on supply chain
- Best Repair center with optimized cost model
- In warranty cost reduction award
- Best 3PL deployment with Schneider Production system scores in WW, 3 best position in 2012, 2 best position in 2014
- Best performer in the year 2009-2013 in the area of operation, best practices deployment
- Bronze award for Global packaging solutions for world wide
- Best Performer in India for Nokia India Pvt Limited
- Cosmetic Productivity award from 40 to 80% in repair center.
Area Repair Operation Manager
NOKIA INDIA PVT LTD
04.2006 - 10.2008
- Responsible for handling the repair operation for L2 & L3 centers in whole of Karnataka state, conducted Audits for all the centers based on Nokia Global systems
- Accountable for the appointment of L2 centers based on the capacity reach plan, FFR measurement and circulation of technical bulleting
- Managed L2 centre performance, based on TAT, and repair volumes and L3 centre performance based on SM repairs, Quality of repairs carried out, Repeat failures & TAT measured
- Ensured that customers receive the handset within 2 working hours if it is minor repair
- Audit conducted on swap units, whether it is used genuinely at the centers
- Monitored spare part consumption at service centre
- Involved in upgrading of L2 to L2.5 based on performance and Audit scores
- Provided technical training to all care partners.
Technical Head-National
B G COMMUNICATIONS PVT LTD
08.2005 - 04.2006
- Provided Technical Support for the whole range of products
- Responsible for communication with the vendors regarding service setup
- Provided training to the service engineers as well as sales to handle to type of complaints
- Sourced new products in to the organization to get more business to expand the network
- Ensured Initial business volumes of 1crore India Rupee achieved in a single segment for the first month of the start up of the business, as a result of the same 4 more products like FCT, LCR and GSM pay phone are added to the mobile business
- Started new operation at 3 states, as a result of achievements
- Tie-ups with operators like BPL as C & F agents for their products, introduced 1399/- SAGEM Mobiles scheme for the end user.
Team Leader
SERVICE CITY, DUBAI, UAE & FONO DISTRIBUTION SERVICES LLC, DUBAI
11.2003 - 07.2005
- Team Leader at One of the prestigious company of Al Bannai Enterprises the SERVICE CITY—Nokia- Regional Repair Factory for Middle East and North Africa, handling 19 countries (Products Handled: Nokia, Sony Ericsson, I-mate)
- FONO
- Significant Accomplishments: Obtained ISO 9001:2000 certification for Fono Distribution and made grounds for obtaining ISO 14001:2004 certification in the next 3 months
- Within 3 months of time period allotted the jobs has been done successfully with a support of management as well the service manager
- Pending customer issues are sorted out
- Ensured Out location pending issues were addressed keeping management informed about logistics and financial issues
- Monitored courier costs and a process designed to reduce the same
- Removed out of Box failures which was a major issue with simple process with the help of whole management team
- Proposed a Service centre at Dubai Duty Free to resolve the issues and to promote our product in the Middle East market with the help of Service
- HTC –PDA products Service contract was finalized for UAE & Saudi region
- Ensured reports are made mandatory like Daily report, Summary of the same is sent to service manager
- Introduced Happy calling to have the valuable feedback of the customers for the continual improvement
- Allotted Projects to each team and the same was completed successfully and rewarded by the service manager
- Handled proper maintenance of stock in all the location and system for monitoring the same is implemented by periodic/surprise visit to the location
- Added Selling of accessories at the counter in the location as well as main service centre to add the value to the customer in turn brings the revenue to the organization.
Service Engineer cum Branch in charge
MOHSIN HAIDER DARWISH LLC
05.2001 - 11.2003
- Responsible for handling the repair operation for L2 & L3 centers in whole of Karnataka state, conducted Audits for all the centers based on Nokia Global systems
- Accountable for the appointment of L2 centers based on the capacity reach plan, FFR measurement and circulation of technical bulleting
- Managed L2 centre performance, based on TAT, and repair volumes and L3 centre performance based on SM repairs, Quality of repairs carried out, Repeat failures & TAT measured
- Ensured that customers receive the handset within 2 working hours if it is minor repair
- Audit conducted on swap units, whether it is used genuinely at the centers
- Monitored spare part consumption at service centre
- Involved in upgrading of L2 to L2.5 based on performance and Audit scores
- Provided technical training to all care partners.
Service Engineer
HCL INFO SYSTEMS LIMITED
08.2000 - 05.2001
- Service Engineer (Product Handled – Nokia)
Engineer
ACCEL ICIM LIMITED
04.1997 - 08.2000
- Engineer (Product Handled: Ericsson Mobile phone)
Education
MBA - Operations Management
ISBM
Bangalore 04.2001 - 04.2010
Diploma in Electronics - undefined
VLB Janaki Ammal Polytechnic
X - undefined
Ramakrishna Matriculation School, Coimbatore
Skills
Supply Chain Management
Operations Management
Safety Management
Workforce Planning
P&L Administration
Supply and demand requirements
Procurement expertise
Lean manufacturing principles
Strategic Global Sourcing
Supplier negotiation
Teamwork and Collaboration
Analytical Thinking
Personal Information
Date of Birth: 08/12/78
References
Available upon Request
Training
- Lean expert training
- Six sigma Green belt
- Inter auditor for ISO 9001: 2008, 14001: 2008
- New mobile phone products with new technology in the month of Feb'98 at Ericsson Communications Ltd., Chennai
- Customer handling and Service Techniques conducted my mercury and Ericsson Communications Ltd., Chennai
- Up your service by Ron Kaufman
- L3 level repair for new volt platform phones, WAP and BLUE TOOTH (level 1) technologies, conducted by Ericsson Communications Ltd., New Delhi
- NOKIA Mobile phones at HCL Info systems Ltd., New Delhi
- WAP, GPRS, HSCSD and 3G at HCL info systems Ltd., New Delhi
- Attended Customer Orientation training conducted by NOKIA Hong Kong at Mahabalipuram, Chennai
Accomplishments
- Best Plant manager for repair operations by exceeding the delivery lead time
- Best Lead time plant by capacity management.
- Best repair operation team in WW with lesser customer escalations
- Best Delivery plant during electronic crisis
- Zero Delivery impact
- Inventory optimized during crisis
- Power of 2 vendor for capacity and RM
- RM mitigation using Plastic/Copper boards
- Best deployment leader in APAC for India in Field Services on supply chain
- Best Repair center with optimized cost model.
- In warranty cost reduction award.
- Best 3PL deployment with Schneider Production system scores in WW, 3 best position in 2012, 2 best position in 2014.
- Best performer in the year 2009-2013 in the area of operation, best practices deployment.
- Bronze award for Global packaging solutions for world wide.
- Best Performer in India for Nokia India Pvt Limited
- Cosmetic Productivity award from 40 to 80% in repair center.
Timeline
Head of Supply Chain
Molex India Private Limited
10.2022 - Current
Sr.General Manager – Manufacturing Supply Chain & Logistics
SCHNEIDER ELECTRIC INDIA PVT LTD
02.2020 - 10.2022
General Manager - Supply Chain & Logistics, After sales support & Spare Part supply chain deployment leader
SCHNEIDER ELECTRIC INDIA PVT LTD
11.2008 - 01.2020
Area Repair Operation Manager
NOKIA INDIA PVT LTD
04.2006 - 10.2008
Technical Head-National
B G COMMUNICATIONS PVT LTD
08.2005 - 04.2006
Team Leader
SERVICE CITY, DUBAI, UAE & FONO DISTRIBUTION SERVICES LLC, DUBAI
11.2003 - 07.2005
Service Engineer cum Branch in charge
MOHSIN HAIDER DARWISH LLC
05.2001 - 11.2003
MBA - Operations Management
ISBM
04.2001 - 04.2010
Service Engineer
HCL INFO SYSTEMS LIMITED
08.2000 - 05.2001
Engineer
ACCEL ICIM LIMITED
04.1997 - 08.2000
Diploma in Electronics - undefined
VLB Janaki Ammal Polytechnic
X - undefined
Ramakrishna Matriculation School, Coimbatore