Devendra Yadav
New Delhi
Summary
Forward-thinking Operations Specialist bringing 6 years of expertise in Fraud investigation, AML and KYC for banking sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Lexis Nexis, OFAC, PEGA.
Overview
8
8
years of professional experience
Work History
Senior Advisor
WNS Global
11.2023 - Current
- Conduct thorough KYC (Know Your Customer) reviews on new and existing clients in accordance with regulatory requirements and internal policies.
- Verify the identity of individuals and entities through document review and information analysis.
- Ensure adherence to Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations.
- Monitor and update client information as per KYC policies and procedures.
- Assess and document risk factors associated with clients based on KYC findings.
- Review and analyze various client documents such as identification forms, bank statements, incorporation papers, and other relevant documents.
- Identify discrepancies, inconsistencies, or potential risks in documentation.
- Ensure all documents meet regulatory and internal standards for accuracy and completeness.
- Maintain organized records of all reviewed documents and assessments.
Senior Advisor
Concentrix
08.2022 - 06.2023
- Utilize data analytics and investigative techniques to identify potential fraudulent activities on bank accounts.
- Investigate suspicious transactions, accounts, or activities reported by internal stakeholders or detected through monitoring systems.
- Conduct thorough reviews of financial records, transaction logs, and other relevant documentation to gather evidence of fraudulent behavior.
- Collect and preserve evidence in a manner that maintains chain of custody and ensures its admissibility in legal proceedings if necessary.
- Prepare detailed reports documenting findings from investigations, including analysis of patterns, trends, and root causes of fraud.
- Collaborate closely with internal departments such as Compliance, Legal, and Risk Management to share findings and coordinate responses to fraud incidents.
- Stay abreast of emerging fraud trends, techniques, and technologies to enhance fraud detection capabilities.
- Share knowledge and best practices with colleagues to strengthen the organization's overall fraud prevention and detection framework.
Senior CS & Operations Analyst
Natwest Group(formerly Royal Bank of Scotland)
06.2017 - 03.2021
- Aid customers in opening, managing and optimizing their bank accounts and other banking products
- Provide advisory services for clients regarding available financial services
- Review account for fraudulent or suspicious activity on the account
- Refer clients to financial specialists in the event of specialized needs
- Maintain strict confidentiality for all client information.
Practitioner
Concentrix India Business Services
05.2016 - 05.2017
- Resolving & escalating client issue(s) to next and proper level for instant resolution
- Proactively offer ideas and insights to improve the customer's issues and challenges
- Managing interaction with current and future customers
- Establish processes to ensure the quality of customer data is regularly updated as per the guidelines are followed in all circumstances.
Education
Bachelor of Arts -
Shri Ram Singh Guleria Mahavidyalaya
Intermediate -
Divyabha Convent School
Skills
- Fraud operations
- Back Office Operations
- Due Diligence
- Daily monitoring
- KYC & AML operations
- Screening customers
- Client Support
- Onboarding
- Banking
Personal Information
- Father's Name: Mr. Hariram Yadav
- Date of Birth: 11/18/1991
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Advisor
WNS Global
11.2023 - Current
Senior Advisor
Concentrix
08.2022 - 06.2023
Senior CS & Operations Analyst
Natwest Group(formerly Royal Bank of Scotland)
06.2017 - 03.2021
Practitioner
Concentrix India Business Services
05.2016 - 05.2017
Bachelor of Arts -
Shri Ram Singh Guleria Mahavidyalaya
Intermediate -
Divyabha Convent School
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