Results-driven professional with 10 years in Quality Assurance and Lean Manufacturing within the automotive and pharmaceutical sectors. As Assistant Manager at Lumax Industry, led cultural transformation initiatives, implementing KPIs such as daily work management and waste elimination. Experienced in establishing quality systems, plant layout improvements, and supplier quality assurance across multiple greenfield projects, demonstrating strong skills in process optimisation and resource allocation.
Overview
13
13
years of professional experience
Work History
Assistant Manager
DIXON TECHNOLOGY
09.2023 - Current
Improved digital transformation outcomes by steering MES adoption using data-driven metrics.
Raised shop-floor accountability by chairing gemba walks and enforcing 5S standards.
Accelerated problem resolution by governing quality circles across teams for consistency.
ASSISTANT MANAGER
LUMAX INDUSTRY
03.2024 - 08.2025
Responsible for Customer Quality Assurance (CQA) activities and management of in-house and supplier quality.
Preparation, maintenance, and control of quality documentation including PPAP, PFMEA, MSA, Control Plans, and SOPs.
Coordinating and handling customer audits, ensuring timely closure of audit observations and corrective actions.
Managing customer complaints, root cause analysis, and implementation of corrective and preventive actions (CAPA).
Monitoring supplier quality performance and driving continuous improvement initiatives.
Responsible for customer-related quality requirements and compliance within the Lighting Division.
Leading quality improvement projects to enhance product quality, process capability, and customer satisfaction.
Ensuring adherence to quality standards, customer specifications, and internal quality procedures.
Coordinating with cross-functional teams to achieve quality objectives and support new product development activities.
ASSISTANT MANAGER
SAMVARDHANA MOTHERSON HEALTH SOLUTION NOIDA
07.2022 - 03.2024
Established and implemented the Daily Work Management (DWM) system across departments to drive operational excellence.
Resolved complex quality concerns using structured problem-solving tools such as brainstorming, cause-and-effect diagrams, 4M analysis, and 5-Why analysis.
SQCDPM goals (Safety, Quality, Cost, Delivery, Productivity, and Morale) through DWM practices, ensuring active participation from all employees.
Identified process abnormalities and coordinated chronic issue closure through cross-functional team (CFT) collaboration.
Conducted daily reviews of staff performance and production losses; developed action plans to improve efficiency and productivity.
Fostered a culture of ownership and continuous improvement through DWM, 5S, Kaizen, and Quality Circle initiatives.
Scheduled and conducted regular DWM and 5S audits, introducing monthly awards for the best-performing areas and zones.
Enhanced interdepartmental coordination by improving communication and reducing follow-up delays.
Achieved a 35% productivity improvement in raw material and finished product handling through process optimization.
Developed and implemented Standard Operating Procedures (SOPs) and Leader Standard Work frameworks for champions and coordinators.
Assistant Manager
POLYPLASTICS INDUSTRIES (I) Pvt. Ltd
07.2021 - 07.2022
Managed countermeasure reporting for nonconformities to standardise corrective actions across plants.
Owned CAPA and 8D reporting for customer complaints to close actions on time.
Led customer and supplier audit coordination, including IATF and MSIL VSA audits.
ASSISTANT MANAGER
OJI INTERPACK INDIA Pvt. Ltd
NOIDA
06.2020 - 07.2021
Responsible for overall Quality in house as well as Customer & supplier end.
Championed Continuous Improvement (CI) projects resulting in measurable reductions in waste, defects, and downtime.
Preparation Quality System Manual, Procedures, Work instruction and Formats.
ECR/ECN raise & effective implementation of the changes.
Responsible for trail activity & process qualification & validation (freeze process parameter).
First piece approval & In-process quality verification of moulded parts & Assembly product, daily basis monitoring of the L.A.B colour values trend of the painted parts.
Daily Line rejection analysis, taking countermeasures for improvement.
Documentation of PPAP, PFMEA, MSA, SPC, Control plans, SOP.
Internal Audit conducting effective closure of NC's.
Training to Associates on SOP, Part Q-awareness, Technical & Soft skills.
Documentation of PPAP, Part Inspection Standard, SOP and limit samples validation.
Weekly review of parts Q-status in project review meeting.
BINOLA GURUGRAM HARYANA
ENGINEER
POLYPLASTICS INDUSTRIES (I) Pvt. Ltd
Bawal -Rewari
06.2015 - 06.2018
Owned process jig and fixture development for testing panel build activities.
Directed tool trial set-up processes, managed ECN changes, and ran capability studies.
Oversaw inspection layouts and ensured functional testing of BOP parts.
Held suppliers accountable by implementing IQC corrective actions and tracking 8D status.
Coordinated PPAP preparation for newly developed purchased parts and tracked status.
Managed legacy part PPAP updates to keep documentation current.
ENGINEER
JAY SWITCH INDUSTRIES INDIA Pvt. Ltd.
06.2013 - 06.2015
Inspected and tested BOP parts, including sheet metals, plastics, castings, and fasteners for quality compliance.
Assured supplier quality through implementation of quality control measures, leading to improved compliance.
Implemented corrective actions to resolve IQC complaints at supplier facility, enhancing overall quality standards.
Controlled defects on the assembly line and implemented corrective actions daily.
Facilitated supplier process improvements and closed non-conformities after thorough verification.
Recorded monthly rejection PPM for suppliers to identify and address quality issues effectively.