Devika C Babu
Summary
Result-driven Business Analyst with 4 years and 3 months of experience managing complex projects. Skilled in bridging business needs with technical solutions, leading initiatives like system integrations and database upgrades. Strong communicator with expertise in requirements gathering, gap analysis, and audit compliance. Proficient in SQL, JIRA, and MS Excel, with a focus on optimizing processes and delivering high-quality solutions aligned with business goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
HDFC Bank
11.2020 - Current
- Gathering requirements from stakeholders, preparing Business Requirements Documents (BRD), discussing requirements with Vendor and analyzing Functional Specifications Document (FSD) to prepare use case scenarios and test cases.
- Performing functional, technical, regression rounds of UAT tests for ensuring the deliverables meet the business requirements. Demonstrating developed functionality to stakeholders and seeking sign-off.
- Collaborating with cross-functional teams such as users, product owners, development team, IT Team, ISG, stakeholders to ensure the systems adhere to the organization's guidelines and for successful, defect free project execution.
- Incident management, handling post-production deployment incidents and debugging of client impact issues. Tracking of enhancements and bug-fixes on JIRA.
Education
B.Tech - Computer Science
MPSTME, NMIMS
06-2020
Class XII - Science
Jaipuriar School
05-2016
Class X - Science
Presentation Convent School
05-2014
Skills
- Project Management – Experienced in leading projects, managing timelines, resources, and cross-functional teams to deliver results on time and within scope
- Gap Analysis – Expertise in identifying and analyzing gaps between current systems and business requirements during application upgrades and integrations
- System Integration Analysis – Strong experience in analyzing and documenting the impact of system integrations, developing strategies to ensure smooth transitions, and aligning technical solutions with business goals
- Audit & Compliance Management – Proficient in collaborating with internal audit teams to address findings, implement corrective actions, and ensure compliance with regulatory standards
- Change Management – Experienced in supporting business transformation efforts, particularly during mergers, by guiding stakeholders through the transition and ensuring seamless integration of processes and systems
Accomplishments
- Silver Star Award for outstanding performance
- Co-Lead on in house application DB upgrade
- Played a key role in merger project
Certification
-Oracle Cloud Infrastructure 2023 Certified Foundations Associate from ORACLE
-Harvard Certificate for a Time Management course
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Business Analyst
HDFC Bank
11.2020 - Current
B.Tech - Computer Science
MPSTME, NMIMS
Class XII - Science
Jaipuriar School
Class X - Science
Presentation Convent School
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