Devika Dinesh Pangam
Executive Assistant to Founders & Senior Management
Mumbai,Maharashtra
https://www.linkedin.com/in/devika-pangam-she-her-382a4b2a
Summary
Seasoned Executive Assistant with a Demonstrated Record of Excellence
Highly accomplished executive assistant with a well-established reputation for adeptly overseeing office operations and administration across a spectrum of industries, encompassing Hospitality, Consulting, Consumer Services, Telecommunication, CA Firms, Manufacturing & Retail, and E-commerce. With an extensive 18-year career trajectory, I have consistently excelled in managing a diverse array of responsibilities, ranging from administration and operations to HR, Marketing, logistics, and vendor management. My proficiency extends over 14+ years as a strategic planner, positioning me as a valued partner within the management team.
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Overview
19
19
years of professional experience
3
3
Languages
Skills
- Calendar Management: Expertise in efficiently organizing and managing complex schedules, ensuring optimal utilization of time and resources
- Meeting Coordination and Management: Skilled in orchestrating seamless meetings, from scheduling to logistics, to facilitate effective communication and collaboration
- Travel Management - Domestic & International: Adept at managing intricate travel arrangements, both domestic and international, ensuring smooth itineraries and accommodations
- Business Administration: Proficient in diverse facets of business administration, including project and process management, calendar coordination, email management, travel logistics, documentation, infrastructure, network management, and fostering client relationships
- Interpersonal Skills: Strong interpersonal abilities that foster harmonious relationships with colleagues, clients, and stakeholders, contributing to a collaborative work environment
- Analytical and Problem Solving: Demonstrated talent in analyzing complex scenarios, identifying challenges, and implementing effective solutions to streamline operations and enhance productivity
- Managing Automated Systems: Well-versed in handling various automated systems, including WCGT360, MS Dynamics, and LegalXgen, optimizing workflow efficiency and data management
- Time Management: Exceptional time management skills that ensure tasks are completed efficiently and deadlines are met consistently, even in fast-paced environments
- Leadership Support: Proven ability to provide valuable support to leadership teams, aiding in decision-making, strategy formulation, and overall organizational success
Work History
Executive Assistant to Founder
Singularity Holdings
Mumbai, Maharashtra
01.2023 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
Executive Assistant to the Managing Partners
Trilegal
Mumbai, Maharashtra
10.2018 - 12.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Handled incoming and outgoing mail, email and faxes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Secretary
FS (TAS) Ernst & Young LLP
Mumbai
12.2016 - 10.2018
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Composed inter-office correspondence and provided product and service information to customers.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
Executive Assistant, Head
IDT & DT, Grant Thornton India LLP
Mumbai
12.2014 - 11.2016
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Received and processed customer payments.
- Handled confidential and sensitive information with discretion and tact.
Executive Assistant
Viztar International
Mumbai
10.2013 - 03.2014
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Updated and maintained confidential databases and records.
Maternity, Motherhood
Mumbai
06.2012 - 10.2013
Roles Siemens Ltd
Mumbai
04.2004 - 05.2012
- As I was pursuing my graduation & also being a sole bread – winner, worked on various contractual - part time roles to support family.
Education
Bachelor of Commerce - undefined
Delhi University
2010
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsFlexible work hoursStock Options / Equity / Profit SharingPersonal development programsCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Planned corporate meetings, lunches and special events for groups of 50+ employees.
- Awarded a bonus in recognition of managing the addition of more than 3 staff members from another company office location.
Additional Information
- Active participation for 2 years in CSR day celebration and activities planned with various schools in Mumbai by Grant Thornton India LLP.
- Member of the team for making arrangements of Blood donation campaign and various in-house events during Orange Business Services.
- Pursuing Six Sigma Certification - Green Belt along with Dashboard and Advanced MS Office Excel Certification by Microsoft
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