Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Devin Holley

Brazil

Summary

Honestly a beginner in the field. I have troubleshooted my own PC when receiving errors and BSODs. Looked up guides and have installed and ran software that helps troubleshoot issues and resolve them. I am currently in talks with SNHU to start classes up in March to continue toward a career in C.S. - Cybersecurity. I enjoy solving problems and finding ways to do just that.

Overview

8
8

Years of light work wanting to start move into a career.

Work History

Worked on PCs and troubleshoot software/hardware

Personal
01.2017 - Current
  • Resolved computer and system networking problems to maintain user productivity.
  • Maintained documentation and resources regarding problem resolution for reference in future instances.
  • Stayed up to date on software and hardware updates to optimize efficiency and productivity for management of clients.
  • Tracked issue resolution policies to maintain compliance with internal standards.

Order Fulfillment Associate

Amazon Fulfilment
10.2022 - 01.2025
  • Processed daily orders through multi-carrier manifest system.
  • Followed procedures at all times for personal and team safety.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Entered and updated data, ran reports and identified variances for accurate recordkeeping product movements.
  • Followed SOPs to avoid mix-ups and damages to orders.

Education

Bachelor of Science - C.S. - Cybersecurity

Southern New Hampshire University
Hooksett, NH
08-2028

Skills

  • Software troubleshooting
  • Hardware troubleshooting
  • Network troubleshooting
  • Hardware repair
  • System diagnostics
  • Maintenance scheduling
  • Virus removal
  • Software installation
  • Desktop support

Accomplishments

Assisted others with troubleshooting their computers and improved their experience.


Fixed computer slowness by removing viruses and cleaning up software.


Fixed minor problems by opening up PC and reseating RAM sticks or other hardware.

Interests

I enjoy playing games with friends


I enjoy exercising


I enjoy cooking


I enjoy walking outside and visiting parks


Used to read, need to pick that back up


Love taking things apart to try to fix them Fixed phone couple time by replacing parts on my own


Eventually I'd love to get a great career that either allows me to work from anywhere or enough time off so I can travel Would love to visit Germany, Japan, and China

Timeline

Order Fulfillment Associate

Amazon Fulfilment
10.2022 - 01.2025

Worked on PCs and troubleshoot software/hardware

Personal
01.2017 - Current

Bachelor of Science - C.S. - Cybersecurity

Southern New Hampshire University
Devin Holley