Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
Evaluated new technologies for potential application in the organization's processes.
Signed and approved budgets for new funding and program initiatives.
Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
Created program to promote new managers from within, leading to cohesive leadership structure.
Created and managed the company's financial budgeting, forecasting, and reporting systems.
Established and maintained strategic partnerships with key industry players to enhance business growth and development.
Monitored performance metrics to ensure quality standards were maintained.
DSP Supervisor
AMZL
Gurgaon
03.2015 - 02.2018
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Oversaw all aspects of transportation operations, ensuring efficient line haul and last-mile delivery, while managing a large team and optimizing resource utilization.
Led a workforce of over 100 employees, providing guidance, motivation, and performance management to enhance operational efficiency.
Managed inventory processes, including receiving, storage, and order fulfillment, ensuring accurate stock levels and timely deliveries.
Ensured compliance with inbound and outbound process standards, implementing corrective actions to maintain operational consistency.
Optimized transportation costs through strategic planning and cost-saving initiatives, without compromising service quality.
Conducted station operation evaluations, including capacity planning and vendor assessments, to drive continuous improvements.
Collaborated with cross-functional teams, and external vendors, to maximize facility and equipment utilization.
Improved inventory accuracy and reduced lead times, leading to enhanced order fulfillment, and cost efficiency.