DEVIPRASAD KAR

Work History

Quality Assurance, Lead A

Bread Financial

01.2020 - Current

Responsible for overseeing different monitoring activities as control owners for various controls under complaints management. The team examines complaints cases that comes through various channels to identify possible risks, remediate them and further assist with appropriate regulatory reporting.
Improved the department’s Quality rate to 19% and aided the overall Net Promoter Score to raise by 23% for 2023.
Accountable for conducting RCSAs for various controls within Complaints Management; recommended 3 additional controls to improve control assurance as a part of remediation plan.
In charge of supervising Issue validation effort and extending support in executing the remediation plans on open issues related to Complaints Management within 90 days.
Optimized existing frameworks and implemented new automated quality monitoring systems, reducing manual review time by 25% and improving defect detection rates.
Assisting and managing exams conducted by regulatory bodies such as CBP/FIDC in partnership with Compliance and other teams which include requirement gathering, document furnishing, resolving their clarifications and responding to their observations to ensure 100% alignment with compliance requirements year on year.

Credit Underwriter II

ANZ Bank

01.2017 - 01.2020

Managed a team of Home Loan Credit Underwriters, assessing and approving Australian home loan applications by verifying repayment ability and compliance with framed credit policies. Worked on various home loans beyond APRA guidelines, ensuring suitable products and rates. Evaluated applicants’ financial status, credit, and collateral according to best practices.
Streamlined and optimized processes, reducing the average turnaround time for home loans by 20%, enhancing customer satisfaction and operational efficiency.
Trained and mentored new credit underwriters, fostering a high-performing team and reduced error rates by 15%.
Collaborated with cross-functional teams to implement new credit policies, ensuring adherence to regulatory requirements and minimizing risk exposure.
Consistently achieved monthly and quarterly performance targets, contributing to a 10% growth in loan approvals during tenure.

Deputy Manager- Risk ORMIG II

ICICI Bank

01.2014 - 01.2017

Performed Control test according to the guideline from SLOD for different banking operations through Design Effectiveness Testing and Execution Effectiveness Testing based on Annual test plan, Business Controls, and mapping Risk Indicators.
Worked with the process owners to identify and document the Inherent Risk, evaluated existing controls and Residual Risk related to their process; assessed control effectiveness; recognized the risks where there were no controls or ineffective controls.
Assisted the process owner to derive action plans for the failed controls during the testing; followed up on the execution of the action plans and where process owners are re-tested them post remediation.
Partners with process owners and key stakeholders to design and execute agreed validation activities for issues and confirm remediations closure.

Internal Auditor- Assets II

ICICI Bank

01.2012 - 01.2013

Conducted audits across retail asset products of the bank, tested internal controls and identified areas of improvement for several lending products.
Contributed extensively in various audit tasks including preparing risk based audit plan, determining audit scope, audit approach, management communications, audit execution, preparing audit checklist, performing Sample based testing in line with regulatory & internal guidelines, deviation validation, identifying gaps and issues, recommends corrections; classifying issues into Key Audit Findings; distributing audit report, tracking open Item resolution and finally reporting to senior management.
Analyzed failure root causes for level 1 issues and recommend strategies to prevent recurrence.

Fraud Prevention Officer

ICICI Bank

01.2010 - 01.2012

Examined every facet of fraud detection and prevention by verifying the root cause of an event of fraud occurrence by assessing and investigating the control framework while analyzing process gaps & deviations.
Scrutinizing investigation reports sent by the Risk Containment Unit; report fraud incident and its summary to senior management for staff actioning, evaluate fraud risk amount & track business for money recovery.

Software Developer Trainee

Mastek Pvt Ltd

01.2008 - 01.2009

Developed for a project “Generic Client Application” for Elixir Policy insurance maintenance system – A tool that helps with creating, managing, and submitting policies online, and also allows searching and editing them electronically according to the policy contract.
Gathering requirements from client with respect to the user interface and further inputs.
To carry out unit and system testing of the implemented code and its interaction with other components.
To assess and ensure the system stability and further extend service support for the specified applications.
Handle service requests and Minor enhancements.

Summary

Overview

Work History

Quality Assurance, Lead A

Credit Underwriter II

Deputy Manager- Risk ORMIG II

Internal Auditor- Assets II

Fraud Prevention Officer

Software Developer Trainee

Education

MBA - Finance

PGDB - undefined

B. Tech - IT

Skills

Certification

SYSTEMS

Accomplishments

ACTS & REGS

Timeline

Similar Profiles

Cindy McGuireCindy McGuire

Steve KaneSteve Kane

Brent Peters JrBrent Peters Jr

Nidhi NarenNidhi Naren

Sridhar SadasivamSridhar Sadasivam