DEVI VARA PRASAD DOMKANI
Branch Manager
Vijayawada,TG
Summary
Seeking a challenging position where I can utilize my skills to contribute to the success of the company. Enhance my skills and capabilities as a professional.
Customer-focused professional with strong communication skills and a positive attitude. Experienced in handling clients, understanding customer needs, and providing quality service. Adaptable, calm under pressure, and eager to deliver a world-class customer experience in a multicultural environment.
Seeking a Cabin Crew position where I can use my customer service skills, positive attitude, and strong communication abilities to deliver a safe and memorable travel experience to passengers.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Branch Manager
Muthoot Fincorp
07.2025 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Sales Executive Intern
Varun Motors
05.2024 - 06.2024
- Provided professional customer service and assisted clients with product selection
- Built strong relationships with customers to ensure satisfaction
- Handled customer queries and complaints politely
- Maintained a positive brand image through professional behavior
- Worked as part of a team to achieve sales targets.
- Developed strong communication and interpersonal skills
- Learned to work under pressure and meet deadlines
- More than 1 year of customer interaction experience
- Positive attitude and service-oriented mindset
- Comfortable speaking with people from different backgrounds
- Ability to stay calm in emergency or difficult situations
- Passion for hospitality and helping others
- Professional grooming and personality
Education
MBA - Finance And Marketing
Prasad V. Potluri Siddhartha Institute Of Technology
Kanuru01.2025
Bachelor of Arts - Accounting
Modern Academy
Vijayawada 04.2001 -
Class XII (MPC) - MPC
DNR College
Bhimavaram 04.2001 -
Class X -
Sree Seven Hills E.M High School
Vijayawada01.2017
Skills
Customer Relationship Management (CRM)
Customer service
Branch operations management
Relationship building
Relationship building and management
Product Knowledge
Power BI
Tableau
Proficient in the following Microsoft Office Tools:
Microsoft Office Word
Microsoft Office Excel
Microsoft Office Powerpoint
Excellent customer service and people-handling skills
Friendly, polite, and professional attitude
Strong verbal and written communication (English & Telugu)
Ability to handle passengers calmly in stressful situations
Team player with leadership qualities
Quick learner and adaptable to new environments
Strong observation and problem-solving skills
Time management and multitasking abilities
Cultural awareness – comfortable working with diverse people
Safety-conscious mindset
Interests
Reading Books, Playing Cricket
Timeline
Branch Manager
Muthoot Fincorp
07.2025 - Current
Sales Executive Intern
Varun Motors
05.2024 - 06.2024
Bachelor of Arts - Accounting
Modern Academy
04.2001 -
Class XII (MPC) - MPC
DNR College
04.2001 -
MBA - Finance And Marketing
Prasad V. Potluri Siddhartha Institute Of Technology
Class X -
Sree Seven Hills E.M High School