Devjyoti Jana

• Managed international consulting projects for multinational clients, making strategic recommendations and putting into practise fixes to boost productivity, raise money, and improve customer satisfaction.

• Passionate Business Analyst with expertise in requirement management, Change Management and Implementation Management.

• Expertise in Agile and waterfall Software Development Life Cycle.

• Experience in implementing Artificial Intelligence based product for evidence finding/exploration of data from Business documents.

• Participate, influence, and drive cross-functional projects in terms of integrating various interfacing applications.

• Working with Business teams and client to prioritize multiple requirements and ideas based on available resources and business commitments.

• Active participation in Program Increment (PI) planning, sprint planning, Daily Stand ups, backlog refinement / grooming Sprint Review including product Demo and Sprint Retro.

• Translate product requirements into Epic, Features and User stories and plan the implementation of product features with development teams.

• Closely worked with UI/UX team for user experience design to align with the product requirement.

• Close involvement with solution architects to ensure the required functionalities are efficiently designed.

• Identifying the data migration impact of all proposed changes.

• Assists developers with more complex and detailed projects by option analysis, impact analysis, gap analysis, root cause analyses etc

• Active participation in bug / defect triage and prioritization based of criticality or impact on the application.

• Preparing user-friendly documents, such as analysis documents, user manuals and FAQs to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.

• Actively participated in Product reviews, User Acceptance Testing and support, incident management, product support.

• Ensure client interfacing activities such as Senior Management discussions/workshops, presentations, product walkthroughs/ demos and preparation of related collaterals / documentation as part of client interaction.

• Ensure successful product launch by Deployment Support, application downtime communications, release notes, post release verification and live support, documenting user guides, FAQs, new product features and enhancements, supporting the development of marketing content and conducting internal training sessions

• Liaising with key stakeholders and system integration partners.

• Owning the quality of the migrated data and the validity of the migration processes and operation.

• As part of the project closure, evaluate and make recommendations for future improvements.

• Thorough in-depth and Working Knowledge on functional and technical Banking Domain (liability, general banking & digital banking.), digital workflow model of asset products like Home Loan, Personal Loan, Credit Card etc.

• Identify and outline problems, opportunities to improve efficiency. Conduct Business process, Workflow Analysis, Data Analysis and High-level solution design.

• Working knowledge of Process development for third party products like Mutual Funds, General Insurance and Life Insurance.

• Looking into end-to-end process development starting from planning, documentation, approval, system integration, testing & final release in circular

• Coordinating with various stakeholder for making a new process live

• Conducting Data analysis using Excel and Power BI to turn data into meaningful insights and recommend solutions through data driven process.

• Preparing various critical liability reports for senior management & sales team

• Identifying opportunities for improving business processes through detailed root cause analysis

Approving exception requests by adhering to Bank’s policies.

• Quest for Quality Award for successfully implementation of Investment Risk Profiler Module across the channels.

• Quest for Quality Award for process simplification of ICICI Prudential Group Term Plan.

• Prestigious TATWA Award from ICICI Prudential Life Insurance for ICICI Prudential Group Term Plan.

Certified Scrum Product Owner from Scrum alliance.