DEVKI LALWANI
Finance & Accounting Lead
Mumbai
Summary
Supportive Team Lead with 9+ years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Team Lead
Accenture Solutions Private Limited
Mumbai
01.2016 - Current
- Keeping SLA track of project to ensure client satisfaction
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Reported on updates to project specifications and progress.
Process Developer
Genpact India
Jaipur
01.2012 - 01.2016
- Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.
- Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
- Received and reviewed incoming documents and materials.
- Entered data into computer tracking system and filed paperwork according to procedures.
- Authored onboarding documentation to introduce new employees to business processes.
- Created customized quality control and assurance methodologies to verify successful completion of self-designed and externally-sourced business processes.
- Presented process improvement plans and new process proposals to [Type] committee.
- Applied regulatory and legal standards such as [Type] to processes, creating built-in compliance measurements.
Education
High School Diploma -
S S Jain Subodh School
Jaipur 07.2009 - 04.2011
Bachelor of Science -
Rajasthan University
Jaipur 04.2001 -
Skills
Key performance indicators
Quality control
Client Service
Staff education and training
Resource Allocation
Employee Evaluation
Performance improvement
Timeline
Team Lead
Accenture Solutions Private Limited
01.2016 - Current
Process Developer
Genpact India
01.2012 - 01.2016
High School Diploma -
S S Jain Subodh School
07.2009 - 04.2011
Bachelor of Science -
Rajasthan University
04.2001 -