Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Devkumar Thakor

Valsad

Summary

Customer Service Professional experienced in effective communication and front desk operations. Enhanced customer satisfaction and operational efficiency through adaptability and strong multi-tasking abilities in fast-paced environments. Contributed to team success by effectively managing escalated customer support issues.

Overview

4
4
Languages
3
3
years of post-secondary education
5
5
years of professional experience

Work History

Customer Service Representative

1Rivet
Valsad
03.2026 - Current

Front Office Associate

Express Residency
Vadodara
10.2024 - 02.2025

Front Office Associate Trainee

Express Residency
Vadodara
03.2024 - 09.2024

Food Runner

ERTH Hospitality
Abu Dhabi
11.2023 - 12.2023

Customer Service Representative

Concentrix India Pvt Ltd
Vadodara
03.2023 - 11.2023

Trainee

Oberoi flight services
Port louis
01.2022 - 06.2022

Education

BBA - Air Travel Management

Baba Saheb Ambedkar Open University
Ahmedabad , India
08.2021 - 08.2024

Skills

  • Front desk operations
  • Reservation management
  • Customer service
  • Effective communication
  • Adaptability

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Gujarati
First Language
Marathi
Proficient (C2)
C2

Timeline

Customer Service Representative

1Rivet
03.2026 - Current

Front Office Associate

Express Residency
10.2024 - 02.2025

Front Office Associate Trainee

Express Residency
03.2024 - 09.2024

Food Runner

ERTH Hospitality
11.2023 - 12.2023

Customer Service Representative

Concentrix India Pvt Ltd
03.2023 - 11.2023

Trainee

Oberoi flight services
01.2022 - 06.2022

BBA - Air Travel Management

Baba Saheb Ambedkar Open University
08.2021 - 08.2024
Devkumar Thakor