DeVon Causey
Fort Wayne
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
10
10
years of professional experience
Work History
Servant Assistant
Ruth's Chris
12.2024 - 04.2025
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
- Complied with all food safety and sanitation regulations to reduce restaurant risks.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Maintained a high level of knowledge about current food safety regulations and applied this expertise in daily tasks to ensure safe dining experiences for all patrons.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
- Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.
- Enhanced dining experience by ensuring timely setup and cleanliness of tables.
- Improved table turnover rates, working diligently to prepare tables for new guests during peak hours.
- Maintained cleanliness and order in dining area, setting high standard for guest experience.
- Facilitated team-oriented environment, assisting in training new server assistants on job duties and restaurant protocols.
- Contributed to team meetings with suggestions for service improvements.
- Streamlined communication, using restaurant software to quickly update servers about table status and guest needs.
- Enhanced operational efficiency, conducting regular inventory checks of dining essentials and notifying management of low supplies.
- Streamlined service efficiency, assisting servers with food delivery and urgent customer requests.
- Optimized restaurant flow on busy nights, effectively coordinating with hosts and servers for smooth seating and service.
- Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
- Supported kitchen staff by expediting food orders to dining area, ensuring hot and fresh service.
- Bolstered team morale and reduced server workload by efficiently managing dish restocking and silverware polishing tasks.
- Ensured accurate order fulfillment, assisting servers with double-checking orders before delivery to guests.
- Reduced wait times for guests, efficiently relaying messages between kitchen and servers regarding order status.
- Contributed to positive guest feedback, attentively filling water glasses and offering bread baskets.
- Ensured seamless dining experiences, swiftly addressing and rectifying any guest concerns or complaints.
- Increased service speed, preparing tables with all necessary utensils and condiments before guest arrival.
- Promoted menu items and specials to guests, contributing to increased sales of featured dishes.
- Promoted welcoming atmosphere, greeting guests upon arrival and assisting with seating arrangements.
- Improved customer satisfaction with quick and attentive response to inquiries and needs.
- Fostered positive dining environment, engaging with guests to ensure satisfaction with meals and service.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Greeted customers and provided menus upon arrival to dining room.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Processed payments for orders and provided customers with change.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Established rapport with customers by providing friendly and attentive service.
- Assisted customers with carry-out service.
- Set up advertising signs and displays on shelves, counters and tables.
- Addressed customer complaints and inquiries to verify satisfaction.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored dining room and bar areas for signs of overcrowding.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
Warehouse Packer
Spherion Staffing Agency
07.2024 - 10.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Ramp Agent
Quantum Aviation Solutions
09.2019 - 12.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Food Runner
Ricks Boatyard
03.2019 - 12.2019
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Machine Operator
Colorcon Inc.
03.2019 - 06.2019
- Operated machine to blend product(starch), and fill bins to 52kg of starch, and to pick up bins to place them on a pallet of 8.
- Kept track of weight of each bin we filled with starch
- Pack out was finished at 88 bins
- Made sure no cross contamination was present
Valet Attendant
Hampton Inn By Hilton
02.2017 - 03.2019
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Also earned Employee of Month!
Team Lead
Ryder Whirlpool
06.2015 - 01.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
No Degree - Exercise Science
Kentucky Wesleyan College
Owensboro, KYNo Degree - Exercise Science
University of Indianapolis
Indianapolis, INNo Degree - Business
Kentucky State University
Frankfort, KYSkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Data entry
- Problem-solving
- Workload management
- File and record keeping
- Conflict resolution
- Decision-making
Timeline
Servant Assistant
Ruth's Chris
12.2024 - 04.2025
Warehouse Packer
Spherion Staffing Agency
07.2024 - 10.2024
Ramp Agent
Quantum Aviation Solutions
09.2019 - 12.2019
Food Runner
Ricks Boatyard
03.2019 - 12.2019
Machine Operator
Colorcon Inc.
03.2019 - 06.2019
Valet Attendant
Hampton Inn By Hilton
02.2017 - 03.2019
Team Lead
Ryder Whirlpool
06.2015 - 01.2017
No Degree - Exercise Science
Kentucky Wesleyan College
No Degree - Exercise Science
University of Indianapolis
No Degree - Business
Kentucky State University
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