Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Suresh Kumar Patnaik

System Engineer

Summary

Experienced professional with expertise in Leadership, Service Management, Project Management, Monitoring & Observability, Cloud Platforms & Infrastructure, and DevOps & CI/CD. Proven ability to lead cross-functional teams, drive service improvement plans, implement advanced observability strategies, and manage cloud-based infrastructures. Adept at utilizing modern DevOps tools and practices to streamline workflows and enhance operational efficiency

Overview

11
11
years of professional experience
4
4
Certifications
5
5
Languages

Work History

System Engineer

Commonwealth Bank
  • Oversee the onboarding process for Splunk, including configuring data sources, forwarders, and ensuring successful log and metric ingestion
  • Lead Observability Cloud Onboarding, integrating cloud-native applications and infrastructure with monitoring tools to enhance performance visibility and reliability
  • Manage and optimize the SolarWinds platform, configuring modules (NPM, SAM, NCM, NetFlow) and performing performance tuning for efficient infrastructure monitoring
  • Collaborate with stakeholders to define observability requirements and improve monitoring coverage across hybrid environments
  • Develop and deploy custom dashboards, alerts, and reports in observability platforms, enabling actionable insights for troubleshooting and performance improvement
  • Troubleshoot issues with observability tools, ensuring system uptime, reliability, and adherence to SLAs
  • Administer and manage infrastructure in AWS and Azure, ensuring optimal performance of applications and cloud services
  • Implement and maintain Infrastructure-as-Code (IaC) using Terraform and Ansible for seamless provisioning and automation
  • Configure and troubleshoot cloud networking components like VPCs, Azure VNETs, Security Groups, Load Balancers, and Auto-scaling Groups
  • Monitor and enforce cloud security practices, including configuring IAM roles and policies for secure access control
  • Work closely with DevOps teams to allocate and optimize cloud resources to meet application demands
  • Design, implement, and maintain CI/CD pipelines using Jenkins, Terraform, AWS CodePipeline, and JFrog for efficient code delivery and deployments
  • Utilize GitOps practices to ensure version-controlled and reliable application and infrastructure rollouts
  • Deploy and manage containerized applications using Docker and Kubernetes, leveraging AWS EKS and Azure AKS for orchestration
  • Troubleshoot CI/CD workflows, automating build, test, and release processes to enhance software delivery speed and reliability
  • Engage with cross-functional teams to identify monitoring and infrastructure needs and deliver tailored solutions
  • Create and maintain documentation for observability workflows, CI/CD processes, and infrastructure configurations
  • Train and support teams on effectively leveraging observability and DevOps tools for operational success
  • Stay updated with industry trends, continuously enhancing observability and infrastructure strategies through emerging technologies

NOC – Team Lead

11.2016 - 07.2023
  • Led NOC team operations, creating shift schedules and ensuring efficient and effective coverage across shifts
  • Monitored team and individual objectives and performance in line with KPIs and the Performance Appraisal Process
  • Managed team operational issues and delivered performance improvement targets
  • Developed and implemented personal development plans and training strategies for team members, including coaching and mentoring
  • Coordinated with stakeholders to ensure alignment of team goals with organizational objectives
  • Administered and optimized monitoring infrastructure using Orion SolarWinds, including NPM, NCM, SAM, NTA, WPM, VMAN, and IPAM
  • Configured custom alerts, SNMP traps, Syslog, reports, and dashboards; maintained and enhanced Orion performance and maps
  • Reviewed Orion systems to optimize performance and configured monitoring setups based on stakeholder requirements
  • Managed and tuned Nutanix nodes, including upgrades and resource adjustments
  • Experience in patch management systems using WSUS and SolarWinds Patch Manager
  • Implemented and supported Microsoft Azure AD, O365 (Email, Defender, Teams, Intune, MFA), and on-premises systems like Windows Servers, Domain Controllers, DNS, DHCP, Citrix, Radius, File Server, and F5 LTM
  • Adhered to service management processes, including change, incident, request fulfillment, and problem management, aligning with ITIL principles
  • Created and maintained technical documentation, including maintenance windows and emergency operational procedures
  • Provided documentation for new design implementations and collaborated on projects with other departments

Sr.System Administrator

Excel Intelligence services Pvt Ltd
05.2016 - 11.2016

System Administrator

Dynamatic Technologies LTD
12.2014 - 05.2016

Service Engineer

Bharath Infotech
07.2012 - 12.2014

Education

BCA -

Gayatri Institute of Management Studies (GICMS)

Skills

  • Leadership & Team Management
  • Service Management
  • Project Management & Collaboration
  • Cloud Platforms & Infrastructure
  • DevOps & CI/CD
  • Monitoring & Observability
  • Security & Compliance
  • Technical Proficienc

Certification

Executive PG Certification in Cloud Computing, iHUB, IIT Roorkee and Intellipaat, pursuing

Personal Information

Pan Number: ATUPP6377J

Timeline

NOC – Team Lead

11.2016 - 07.2023

Sr.System Administrator

Excel Intelligence services Pvt Ltd
05.2016 - 11.2016

System Administrator

Dynamatic Technologies LTD
12.2014 - 05.2016

Service Engineer

Bharath Infotech
07.2012 - 12.2014

System Engineer

Commonwealth Bank

BCA -

Gayatri Institute of Management Studies (GICMS)

Similar Profiles

CREATE PROFILE
Suresh Kumar PatnaikSystem Engineer